Help Center/ Media Processing Center/ FAQs/ API and SDK Usage/ Failed to Transcode MP3 Files and A Message Is Displayed Indicating that the Source Width and Height Are Incorrect

Updated on 2022-03-31 GMT+08:00

View PDF

Failed to Transcode MP3 Files and A Message Is Displayed Indicating that the Source Width and Height Are Incorrect

It is possible that a watermark is set in your transcoding template. Delete the watermark and perform transcoding again. For details about how to delete a watermark, see Deleting a Watermark Template.

Parent topic: API and SDK Usage

Feedback

Was this page helpful?

Helpful Not helpful

Provide feedback

Thank you very much for your feedback. We will continue working to improve the documentation.See the reply and handling status in My Cloud VOC.

The system is busy. Please try again later.

Which of the following issues have you encountered?

Content is inconsistent with the product UI

Unclear descriptions

Lack of examples or code

Incorrect steps

Can't find what I need

Lack of best practices

Feedback (optional)

0/500

Select at least one type of issue, and enter your comments or suggestions.

Enter a maximum of 500 characters.

Submit Cancel

For any further questions, feel free to contact us through the chatbot.

Chatbot