Help Center/ Live/ Low Latency Live Client SDK Reference/ Web SDK/ API Reference/ Client Error Codes
Updated on 2024-05-08 GMT+08:00
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Client Error Codes

This section describes details about the error codes reported on the LLL Web client SDK.

Table 1 Error code description

Class Member

Error Code

Description

Error Cause or Handling Suggestion

HWLLS_OK

0

Succeeded.

-

HWLLS_ERROR_INVALID_URL

50000000

Invalid URL.

Check whether the URL is correct.

HWLLS_ERROR_INVALID_PARAMETER

50000001

Invalid parameter.

Parameter transfer error. Check whether the input parameters of the API meet the parameter validity requirements.

HWLLS_ERROR_SERVER_CONNECT_FAIL

50000002

Connect to the server failed.

Check whether the network status is normal or contact Huawei technical support.

HWLLS_ERROR_SERVER_NO_RESPONSE

50000003

The server does not respond.

Contact Huawei technical support.

HWLLS_ERROR_AUTH_FAIL

50000004

Authentication failed.

Check whether the referer validation and URL validation configurations on the server are correct.

HWLLS_ERROR_STREAM_NOT_EXIST

50000005

The requested stream does not exist.

Use a stream available.

HWLLS_ERROR_WEBRTC_UNSUPPORTED

50000006

Your browser does not support the function.

1. Use a supported browser. For details, see Browser Adaptation.

2. Downgrade the FLV or HLS livestreaming.

HWLLS_MEDIA_NETWORK_ERROR

50000007

Abnormal media network connection

Check whether the network status and firewall configuration are correct, or downgrade the FLV or HLS livestreaming.

HWLLS_ERROR_STREAM_INVALID_PARAMETER

50000008

Incorrect stream information

Check whether the URL of the requested stream is correct.

HWLLS_ERROR_BANDWIDTH_OVER_MAXIUM

50000009

The bandwidth exceeds the upper limit.

Contact Huawei technical support.

HWLLS_INTERNAL_ERROR

50000020

Other internal errors

Contact Huawei technical support.

HWLLS_BUSSINESS_DOWNGRADE

50000021

The service needs to be downgraded.

You are advised to downgrade the FLV or HLS livestreaming.

HWLLS_PLAY_WEBRTC_RETRY_FAILED

50000022

After the LLL playback is interrupted, multiple attempts for resuming playback failed.

You are advised to downgrade the FLV or HLS livestreaming.

HWLLS_PLAY_FLV_RETRY_FAILED

50000023

After the FLV playback is interrupted, multiple attempts for resuming playback failed.

Contact Huawei technical support.

HWLLS_PLAY_HLS_RETRY_FAILED

50000024

After the HLS playback is interrupted, multiple attempts for resuming playback failed.

Contact Huawei technical support.

HWLLS_ERROR_LIVE_UNSUPPORTED

50000030

The content format is not supported by the browser.

Contact Huawei technical support.

HWLLS_ERROR_UNEXPECTED_EOF

50000031

The network EOF is abnormal during content playback.

Try again.

HWLLS_ERROR_MEDIA_ERROR

50000032

The media content playback is abnormal.

Try again or contact Huawei technical support.

HWLLS_ERROR_REPORT_TOKEN_ERROR

50000033

Token exceptions occur during dotting and log uploading.

Contact Huawei technical support.

HWLLS_PLAY_NOT_ALLOW

51000000

The playback permission is restricted. You need to manually trigger the playback.

Due to the restrictions of the browser's automatic playback security policy, this error code is returned when the browser directly starts the app and playback starts. According to this error code, you need to manually trigger the UI control on the page at the application layer and call the replay API to resume playback.

NOTICE:

If Safari is used, perform the following operations:

Open Safari, choose Preferences > Websites > Auto-Play, select a website and enable Allow All Auto-Play for it.

HWLLS_PLAY_TIMEOUT

51000001

Playback times out. No valid frame data is obtained within 10 seconds.

Check the stream push status or contact Huawei technical support.
Parent topic: API Reference