How Do I Troubleshoot an LLL Playback Failure?
You can locate the cause by referring to Table 1. If the fault persists, submit a service ticket for technical support.
| No. | Solution | Description |
|---|---|---|
| 1 | Check whether the stream push is normal. | You can map the WebRTC address to a common playback address. If the playback is normal, the stream push is normal. You can also submit a service ticket to contact technical support for confirmation. |
| 2 | Check whether the domain name configurations are correct. | You can check the domain name configurations on the Live console. For details, see Domain Name Management. |
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