Help Center/ Billing Center/ FAQs/ Unsubscriptions/ Where Are Used Cash Coupons Refunded When a Partner Customer Unsubscribes?
Updated on 2026-10-26 GMT+08:00

Where Are Used Cash Coupons Refunded When a Partner Customer Unsubscribes?

  • If a reseller customer uses its associated partner's cash coupon to pay for an order, the coupon will not be refunded when the customer unsubscribes from a historical order paid with the coupon.
  • If a reseller customer uses its own cash coupon to pay for an order, the coupon will be refunded to the customer upon unsubscription.
  • If a referral customer uses a cash coupon to pay for an order, the coupon will be refunded to the customer upon unsubscription.

If the cash coupon has expired at the time of unsubscription, the refunded coupon amount will also be invalid and cannot be used again.