Help Center/ Billing Center/ FAQs/ Free Packages/ Why Did I Receive a Bill When I Am Eligible for Free Packages?

Updated on 2022-09-29 GMT+08:00

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Why Did I Receive a Bill When I Am Eligible for Free Packages?

It is possible that:

Your pay-per-use resources did not match the specifications, region, or other details described in the free package.
The free package has been used up.
The free package has expired.

You can view information about your free package by going to Billing Center > Coupons and Discounts > Free Packages and checking the expenditure records of your pay-per-use resources founded on the Billing Center > Bills > Resource Expenditures page.

Parent topic: Free Packages

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