How Do I Deal with Unauthorization Issues?

Updated on 2023-10-19 GMT+08:00

View PDF

If the system prompts "The OBS is unauthorized" after you submit OBS data to Face Recognition, follow the following steps:

To use data in OBS, you need to authorize FRS to access data in OBS. Check whether you have clicked Agree on the management console.
- If the service has been authorized, Authorized is displayed on the page.
- If you have not authorized the access, choose Authorization in the left navigation pane.
  Figure 1 Service authorization
If you have authorized the service on the management console, check whether the OBS URL is the OBS bucket address under your account.
If the OBS URL is an OBS bucket address under your account, check whether the OBS bucket is in the region that FRS supports.
If the problem persists, visit the Service Assurance page to seek help from the O&M team.

Parent topic: General Consulting

Thank you very much for your feedback. We will continue working to improve the documentation.See the reply and handling status in My Cloud VOC.

The system is busy. Please try again later.

Which of the following issues have you encountered?

Content is inconsistent with the product UI

Unclear descriptions

Lack of examples or code

Incorrect steps

Can't find what I need

Lack of best practices

Feedback (optional)

0/500

Select at least one type of issue, and enter your comments or suggestions.

Enter a maximum of 500 characters.

Submit Cancel

For any further questions, feel free to contact us through the chatbot.