Help Center/ Scalable File Service/ User Guide (Paris Region) / Troubleshooting/ Failed to Mount an NFS File System to a Windows IIS Server
Updated on 2024-03-21 GMT+08:00

Failed to Mount an NFS File System to a Windows IIS Server

Symptom

When an NFS file system is mounted to a Windows IIS server, an error message is displayed, indicating that the path format is not supported, and the mounting fails.

Possible Causes

The physical path of the IIS Web server is incorrect.

Fault Diagnosis

Take troubleshooting measures based on possible causes.

Solution

  1. Log in to the ECS. An ECS running Windows Server 2012 R2 is used in this example.
  2. Click Server Manager in the lower left corner.
  3. Choose Tools > Internet Information Services (IIS) Manager, expand Sites, and select the target website.
  4. Click Basic Settings to check whether the Physical path is correct.
  5. The correct physical path is that of the mount point with the colon (:) deleted.

    You need to enter the physical path \\sfs-nas1.XXXXXXXXX.com\share-396876e8, as shown in Figure 1.
    Figure 1 Physical path