How Do I Obtain Debug Logs of the Agent?

Procedure

1. Find and modify the Agent log configuration file logs_config.xml. Change the value of seelog minlevel from info to debug.
   • Linux: /usr/local/uniagent/extension/install/telescope/bin/logs_config.xml
   • Windows: C:\Program Files\uniagent\extension\install\telescope\bin\logs_config.xml
   

   If the configuration file contains both <ces> and <ces_new>, modify both of them. If only one of them is displayed, modify it.

2. If the configuration file in 1 is not found, modify the logs.yaml configuration file and change the value of level from info to debug.
   • Linux: /usr/local/uniagent/extension/install/telescope/conf/logs.yaml
   • Windows: C:\Program Files\uniagent\extension\install\telescope\conf\logs.yaml

3. Restart the Agent by referring to Managing the Agent.
4. After obtaining the debug logs, restore the modified configurations and restart the Agent by referring to Managing the Agent.