Error Codes
Function
A customized message is returned when errors occur in an extended API of Huawei Cloud. This section describes error codes and their meanings.
Response Body Format
STATUS CODE 400
{
"error_code": "AIS.0005",
"error_msg": "The service does not exist."
} Error Code Description
If an error occurs during API calling, no result is returned. You can locate the cause of an error using the error code of each API.
The response body contains the specific error code and information. If you fail to locate the cause of the error, contact Huawei Cloud customer service and provide the error code so that we can help you solve the problem as soon as possible.
If an error code starting with APIGW is returned after you call an API, rectify the fault by referring to the instructions provided in API Gateway Error Codes.
| Status Code | Error Code | Error | Description | Handling Measure |
|---|---|---|---|---|
| 400 | AIS.0002 | The authentication token is abnormal. | The authentication token is abnormal. | Check whether the token is correct. |
| 400 | AIS.0003 | Failed to complete the request because of an internal service error. | Failed to complete the request because of an internal service error. | Contact Huawei Cloud technical support and submit a service ticket. |
| 400 | AIS.0004 | The request is unauthorized. | The request is unauthorized. | The service has not been subscribed to. For details about how to subscribe to a service, see Content Moderation Getting Started. |
| 400 | AIS.0005 | The service does not exist. | The service does not exist. | Check whether the input service type or scenario is correct. If the fault persists, contact Huawei Cloud technical support by submitting a service ticket. |
| 400 | AIS.0007 | The service has not been enabled yet. | The service has not been enabled yet. | Subscribe to the service. For details about how to subscribe to the service, see Subscribing to the Service. |
| 400 | AIS.0010 | Lack Header or Header %s is empty. | The header is missing or left empty. | The HTTP request lacks mandatory header information. Check whether mandatory fields such as Content-type exist. |
| 400 | AIS.0011 | Lack the request parameter, or the request parameter %s is empty. | The request parameter is missing or left empty. | Check whether mandatory fields are missing in the request body. For details, see the request description of the corresponding API. |
| 400 | AIS.0012 | The request parameter %s is not supported. | The request parameter is not supported. | Check whether the fields in the request are valid. For details, see the request description of the corresponding API. |
| 400 | AIS.0013 | The request method %s is not allowed, allow is %s. | The request method is not allowed. | Check whether the request method is correct. |
| 400 | AIS.0014 | The JSON format of the input data is incorrect. | The JSON format of the input data is incorrect. | Check the JSON format of the input data. |
| 400 | AIS.0015 | Base64 decoding of the input data is incorrect. | Base64 decoding of the input data is incorrect. | The Base64 encoding of the image is incorrect. Check the Base64 content. |
| 400 | AIS.0020 | The size of the request body is out of the range %s. | The size of the request body exceeds the upper limit. | Check the request body size. |
| 400 | AIS.0021 | The requested file type is not supported. | The requested file type is not supported. | Check the type of the requested file. |
| 400 | AIS.0022 | The URL is invalid. | The URL is invalid. | Check the URL format. |
| 400 | AIS.0023 | The file stored on the OBS is oversized %s. | The file stored in OBS is oversized. | Check whether the image format is supported by the service. For details, see Constraints. |
| 400 | AIS.0024 | Obtaining the file from the OBS failed. %s. | Failed to obtain the file from OBS. | The signature has expired or fails to pass the authentication. |
| 400 | AIS.0025 | The file stored in OBS is empty. | The file stored in OBS is empty. | Upload the file to OBS first. |
| 400 | AIS.0026 | The token is domain scope, please use project scope. | Incorrect token type. | Use a token of the project type. |
| 400 | AIS.0027 | The account has been frozen. | The account has been frozen. | Check whether the account is in arrears. |
| 400 | AIS.0029 | Obtaining the file from out net failed. | Failed to download the file from the Internet. | Check whether the URL of the file is correct and supported. |
| 400 | AIS.0030 | Job not found | Failed to find the job. | The task has expired and is cleared, or the job ID is incorrect. Check whether the job ID is correct. |
| 400 | AIS.0031 | Total number of unfinished jobs over limit %s. | The maximum number of uncompleted jobs has been reached. | The submission of new jobs has been suspended. |
| 400 | AIS.0041 | The language is not supported. | The language is not supported. | Import a supported language. For details about the supported languages, see Table 3 Request body parameters. |
| 400 | AIS.0502 | Check whether the Base64 encoding and URL of the image are correct. | Check whether the Base64 encoding and URL of the image are correct. | Check whether the Base64 encoding of the image is correct and whether the image format is supported by the service. |
| 400 | AIS.0401 | The input parameter is incorrect. | The input parameter is incorrect. | Enter a correct parameter. |
| 400 | AIS.0405 | An internal error occurs. | An internal error occurs. | Contact Huawei Cloud technical support and submit a service ticket. |
| 400 | AIS.0411 | The image format is invalid. | Invalid image format. | Upload an image in the correct format. |
| 400 | AIS.0039 | Repetitive push stream. | Repeated stream push and moderation job creation | If the expected moderation result is not called back and a message is displayed indicating repeated stream push during the moderation job creation, you can close the moderation job and create another one for the stream. |
| 400 | AIS.0701 | The video URL is invalid. | Invalid video URL. | Check whether the URL is valid. |
| 400 | AIS.0702 | The video URL connects failed. | The video URL cannot be accessed. | Check whether the URL is accessible. |
| 400 | AIS.0703 | The video size is unknown. | The video URL header does not contain the size. | Check whether the URL is valid. |
| 400 | AIS.0704 | The video size must not exceed 300.0MB. | The video size exceeds 300 MB. | Check whether the size of the video file to be moderated is less than 300 MB. |
| 400 | AIS.0705 | The video type is invalid. | Invalid video format. | Check whether the video to be moderated is in a format supported by Content Moderation. |
| 400 | AIS.0706 | The video is corrupted. | The video file is corrupted. | Check whether the video file to be moderated is corrupted. |
| 400 | AIS.0708 | The video downloads failed. | The video fails to be downloaded. | Check whether the URL is valid. If the URL is valid, contact Huawei Cloud technical support by submitting a service ticket. |
| 400 | AIS.0709 | Video detection process occurred error: [Error message] | An error occurred during video moderation. The error message needs to be supplemented. | Contact Huawei Cloud technical support by submitting a service ticket. |
| 400 | AIS.0710 | Invalid video length. It must be <= 2 hours. The input video duration is [%s]. | The video duration exceeds 2 hours. | Check whether the duration of the video to be moderated is less than 2 hours. |
| 400 | AIS.0711 | Invalid video resolution. Width and High must in [20,6000] | Invalid video resolution. | Check whether the resolution length and width of the video to be moderated are both from 20 to 6,000 pixels. |
| 400 | APIG.0101 | The API does not exist or has not been published. | The API does not exist or has not been published. | Check whether the input API information is correct and whether the service is available in the corresponding region. Check whether the URL of the API is spelled correctly and whether the HTTP request method (such as POST and GET) is correct. Check whether the domain name and URI configured for service call are correct. For details about the domain name, see Regions and Endpoints. |
| 400 | APIG.0301 | 1. Incorrect IAM authentication information: Failed to decrypt the token. Check whether the entered token is complete. 2. The validity period of a token is 24 hours. If the token expires, obtain a new token and pass it. 3. The AK/SK authentication fails. Check whether the AK/SK is correct and whether the account is restricted due to arrears. | 1. Incorrect IAM authentication information: Failed to decrypt the token. Check whether the entered token is complete. 2. The validity period of a token is 24 hours. If the token expires, obtain a new token and pass it. 3. The AK/SK authentication fails. Check whether the AK/SK is correct and whether the account is restricted due to arrears. | decrypt token fail: The token request authentication information of x-auth-token in the HTTP request header is incorrect. Check the sent request and token. token expires: The token expires. Obtain a new token and pass it. verify aksk signature fail: Check whether the AK and SK are correct and whether the account is in arrears. |
| 400 | APIG.0201 | The request body is oversized. | The request body is oversized. | Check whether the request body is too large. For details, see Constraints. |
| 400 | APIG.0308 | The request is sent too fast and exceeds the default rate limit of the service. | The request is sent too fast and exceeds the default rate limit of the service. | The request is sent too fast and reaches the rate limit of the API. Reduce the request speed. If you have higher requirements on the request speed, submit a service ticket. |
| 400 | ModelArts.0203 | Invalid token. | Invalid token. | Check whether the token is correct. |
| 400 | ModelArts.4101 | The token is empty. | The token is empty. | The HTTP request header does not contain the token request authentication information of x-auth-token. Check the request. |
| 400 | ModelArts.4102 | Failed to parse the token. | Failed to parse the token. | The token request authentication information of x-auth-token in the HTTP request header is incorrect. Check the sent request and token. |
| 400 | ModelArts.4103 | The token is invalid. | The token is invalid. | The token request authentication information of x-auth-token in the HTTP request header is incorrect. Check the sent request and token. |
| 400 | ModelArts.4104 | The length of the request body is invalid. | The length of the request body is invalid. | Check the request body length. |
| 400 | ModelArts.4105 | The JSON format of the request body is incorrect. | The JSON format of the request body is incorrect. | Check the JSON format of the request body. |
| 400 | ModelArts.4106 | The account is restricted. | The account is restricted. | Check the user resource status. For details about the account restriction reason, see the description of the account center. |
| 400 | ModelArts.4107 | An exception occurred when obtaining the temporary AK/SK. | An exception occurred when obtaining the temporary AK/SK. | Contact Huawei Cloud technical support and submit a service ticket. |
| 400 | ModelArts.4201 | The request URL does not contain the service ID. | The request URL does not contain the service ID. | Check the service ID in the request URL. |
| 400 | ModelArts.4202 | The request URL format is invalid. | The request URL format is invalid. | Check the request URL format. |
| 400 | ModelArts.4203 | No access permission. | No access permission. | Check the access permission. |
| 400 | ModelArts.4204 | Request api error! The API is not subscribed. | The API is not subscribed to. | Subscribe to this API. For details about how to subscribe to an API, see Subscribing to a Service. If the service has been subscribed to, check whether the region where the service is subscribed to is the same as the region where the service is called. If the region is correct, check whether the URL of the API is spelled correctly and whether the HTTP request method (such as POST and GET) is correct. |
| 400 | ModelArts.4601 | The external URL is invalid. | The external URL is invalid. | Check whether the entered URL is correct. |
| 400 | ModelArts.4603 | The file failed to be downloaded from the external URL. | The file failed to be downloaded from the external URL. | Check whether the entered URL is correct. |
| 400 | ModelArts.4702 | The OBS agency failed to be queried. | The OBS agency failed to be queried. | Check whether the OBS agency has been enabled for the service. |
| 400 | ModelArts.4703 | The OBS URL is invalid. | The OBS URL is invalid. | Check the entered OBS URL. |
| 400 | ModelArts.4704 | Failed to obtain the OBS file. | Failed to obtain the OBS file. | Failed to download the OBS file. Check whether the file exists. |
| 400 | ModelArts.4705 | The OBS file is oversized. | The OBS file is oversized. | Use a file that meets the service size limit as the input. For details, see Constraints. |
| 400 | ModelArts.4706 | The OBS file does not exist. | The OBS file does not exist. | Failed to download the OBS file. Check whether the file exists. |
| 400 | Others | If other error codes are displayed, submit a service ticket. | ||
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