Error Codes (ICSError)
This section describes details about the error codes (IcsError) reported on the client of the web SDK.
Error Code |
Error Description |
Error Cause or Handling Suggestion |
---|---|---|
20010001 |
Invalid characters in the name. |
Remove invalid characters from the name. |
20010010 |
Asset query error. |
Asset query failed. Contact technical support. |
20010035 |
Insufficient resources. |
Insufficient resources. |
20010040 |
Send message to NATS failed. |
Send message to NATS failed. Contact technical support. |
20010041 |
Message subscription failed. |
Subscribe to messages failed on NATS. Contact technical support. |
20010042 |
Delete messages failed. |
Delete messages failed on NATS. Contact technical support. |
20010043 |
NATS internal error. |
NATS internal error. Contact technical support. |
20010044 |
Virtual avatar asset unavailable. |
Virtual avatar asset unavailable. |
20010045 |
roomInfo not found. |
Room information not found. Contact technical support. |
20010046 |
Room ID task exists. |
Room task ID not found. Contact technical support. |
20010047 |
Asset not found. |
Asset not found. Contact technical support. |
20010050 |
Invalid asset information. Check the ID configuration of the virtual avatar. |
Invalid asset information. Check the ID configuration of the virtual avatar. |
20010053 |
Invalid command. Check the parameter command. |
Invalid command. Check the parameter command. |
20010056 |
Insufficient resources for 2D virtual avatar videos. |
Too many ongoing tasks. Please try again later. |
20010060 |
Request the TMS failed. |
Request the TMS failed. Contact technical support. |
20010066 |
Complete tasks cannot be modified. |
Complete tasks cannot be modified. |
20010067 |
Audio file not found. Check audio_config. |
Audio file not found. Check audio_config and contact technical support. |
20010070 |
Field verification failed. |
Field verification failed. Contact technical support. |
20010071 |
Asset unavailable. |
Asset unavailable. |
20010074 |
Task information not found or task expired. |
The intelligent interaction task is not found or has expired. |
20010075 |
Insufficient quota of concurrent dialogs. |
Insufficient quota of concurrent dialogs. |
20010076 |
The intelligent interaction task has expired. |
The intelligent interaction task has expired. Please try again later. |
20010131 |
Voice ID unavailable. |
Check the timbre asset ID. |
20010135 |
Too many concurrent dialogs. |
Too many concurrent dialogs. |
20010139 |
Too many concurrent dialogs or tasks. |
Insufficient tenant resources. |
20010140 |
Invalid asset ID. |
Check the parameter. |
20010146 |
Dialog task heartbeat failed. |
Contact technical support. |
20010148 |
Duplicate chat room name. |
Change the room name. |
20050038 |
Mobvoi app not found. |
Mobvoi AK not found. Change the timbre or contact technical support. |
20050039 |
Insufficient Mobvoi account balance. |
Insufficient Mobvoi account balance. Change the timbre or contact technical support. |
MSS.20050040 |
Invalid text. |
The answer text cannot be read. |
MSS.20050029 |
TTS access configuration not found. |
Check whether the AK and SK of the purchased third-party timbre have been configured. |
MSS.20051001 |
This text contains a word that is too long. |
The answer text cannot be read. |
MSS.20050064 |
Unsupported text language. |
This timbre does not support this language. Check the timbre configuration. |
MSS.47000001 |
Error. |
Contact technical support. |
MSS.47000002 |
Inference service error: {0} |
Contact technical support. |
MSS.47000003 |
Task preparation failed: {0} |
Contact technical support. |
MSS.47000004 |
Inference model creation failed: {0} |
Contact technical support. |
MSS.47000005 |
Join the room as a worker failed: {0} |
Contact technical support. |
MSS.47000006 |
Administrator service error: {0} |
Try again. If the fault persists, contact technical support. |
MSS.47000007 |
Task stopped by an administrator command. |
Task closed. Start a new task. |
MSS.47000009 |
FSM status {0} timed out. |
Try again. If the fault persists, contact technical support. |
MSS.47000010 |
ICS service error: {0} |
Try again. If the fault persists, contact technical support. |
MSS.47000011 |
Empty RTSA room. |
Try again. If the fault persists, contact technical support. |
MSS.47000012 |
RTSA reported that the worker leaves the room. Reason: {0} |
Try again. If the fault persists, contact technical support. |
MSS.47000013 |
Model file download failed. |
Check whether the avatar asset file exists. If not, replace the avatar model. If yes, contact technical support. |
MSS.47000014 |
Background file download failed. |
Check whether the background image asset file exists. If not, replace the background. If yes, contact technical support. |
MSS.47000015 |
Join the room as a worker timed out. |
Try again. If the fault persists, contact technical support. |
MSS.47000016 |
The pre-processing task of joining a room failed. |
Try again. If the fault persists, contact technical support. |
MSS.47000017 |
TTS prefetch task failed. |
Try again. If the fault persists, contact technical support. |
MSS.47000018 |
Invalid package format. |
Invalid avatar model asset format. Change the asset format or contact technical support. |
MSS.47000019 |
Too many entries in package: {0} |
Try again. If the fault persists, contact technical support. |
MSS.47000020 |
Package too large: {0} |
Try again. If the fault persists, contact technical support. |
MSS.47000021 |
File in the package too large: {0} |
Try again. If the fault persists, contact technical support. |
MSS.47000022 |
Unexpected directory in the package. |
Try again. If the fault persists, contact technical support. |
MSS.47000023 |
Invalid entry name in the package: {0} |
Try again. If the fault persists, contact technical support. |
MSS.47000024 |
Invalid resource file name. |
Try again. If the fault persists, contact technical support. |
MSS.47000025 |
Invalid task parameter: {0} |
Contact technical support. |
MSS.47000027 |
FSM status error. |
Try again. If the fault persists, contact technical support. |
MSS.47000029 |
TTS conversion failed. |
The virtual avatar is thinking. Please continue with your question. |
MSS.47002000 |
Try again or contact technical support. |
Try again. If the fault persists, contact technical support. |
MSS.47002001 |
Try again or contact technical support. |
Try again. If the fault persists, contact technical support. |
MSS.47002002 |
Try again or contact technical support. |
Try again. If the fault persists, contact technical support. |
MSS.47010040 |
Too many concurrent intelligent interaction tasks. |
Too many concurrent intelligent interaction tasks. |
MSS.47010046 |
Authentication using a one-off authentication code failed. |
Authentication using a one-off authentication code failed. |
MSS.47010047 |
Too many failures of authentication using a one-off authentication code. This operation is not allowed currently. |
Too many failures of authentication using a one-off authentication code. This operation is not allowed currently. |
MSS.47010063 |
No permission to view dialog information. Check whether the operation is correct or contact technical support. |
View dialog information of the current tenant. |
MSS.47010065 |
Connection lost. Refresh the page. |
Use a valid task ID or contact technical support. |
MSS.47010066 |
Frequently asked question does not exist. No action is required. |
Use a valid frequently asked question ID for query or check whether the frequently asked question is correctly configured. |
MSS.47010100 |
Internal error. |
Internal error. Contact technical support. |
MSS.47010101 |
Message parsing failed. |
Message parsing failed. Contact technical support. |
MSS.47010102 |
Starting the dialog failed. The robot ID is empty. |
Starting the dialog failed. The robot ID is empty. Contact technical support. |
MSS.47010103 |
Dialog request failed. This operation is not supported. |
Dialog request failed. This operation is not supported. Contact technical support. |
MSS.47010104 |
The connection to the third-party app timed out. |
The connection to the third-party app timed out. |
MSS.47010105 |
Invalid authentication token. Please try again. |
Use a valid token. |
MSS.47010106 |
Establish session failed because parameters are invalid. Check whether the operation is correct or contact technical support. |
The request for establishing a dialog connection must contain correct parameter information. |
MSS.47010107 |
Error information returned by the third-party app. |
Error information returned by the third-party app. |
MSS.47010109 |
Starting the dialog failed. The dialog is not in the status of waiting for connection. |
The dialog is not in the status of waiting for connection and cannot be started. Contact technical support. |
MSS.47010111 |
Starting the dialog failed and disconnected from the worker. |
Starting the dialog failed and disconnected from the worker. Contact technical support. |
MSS.47010119 |
Try again. If the error persists for a long time, contact technical support. |
|
MSS.47010120 |
The quota of authorized iFLYTEK interactions is insufficient. |
The quota of authorized iFLYTEK interactions is insufficient. Please contact the iFLYTEK customer service. |
MSS.47010121 |
The number of tokens for iFLYTEK interactions is insufficient. |
The number of tokens for iFLYTEK interactions is insufficient. Please contact the iFLYTEK customer service. |
MSS.47010122 |
Internal RPC communication failure. |
Internal error. Refresh the page and try again. |
MSS.47010124 |
AIUI configuration authentication failed |
AIUI authentication failed. Contact the administrator. |
MSS.47010125 |
Spark authentication failed. |
Spark authentication failed. Contact the administrator. |
MSS.47010126 |
The number of Mobvoi questions or the word number quota is insufficient. |
The number of Mobvoi questions or the token quota is insufficient. Check the quota. |
MSS.47010127 |
Mobvoi authentication failed. |
Mobvoi authentication failed. Ensure that the AppKey and AppSecret are correct. |
MSS.47010128 |
Invalid Mobvoi role ID. |
Invalid Mobvoi role ID. |
MSS.47010130 |
The third-party language model is empty. |
Configure the third-party language model correctly. |
MSS.47010131 |
The third-party language model URL is empty. |
Configure the third-party language model URL correctly. |
MSS.47010134 |
The third-party language model URL is invalid. |
Configure the third-party language model URL correctly. |
MSS.47010136 |
Contact the administrator to check whether the iFLYTEK app has created a scene in the corresponding language. |
Check whether the iFLYTEK app has created a scene in the corresponding language. |
MSS.47010141 |
SIS authorization error. Contact your administrator. |
SIS authorization error. Contact the administrator. |
MSS.47010143 |
Speech recognition unavailable for this language. Try with another language. |
Speech recognition unavailable for this language. Try with another language. |
MSS.47010144 |
Switch to the text mode and try again. |
Switch to the text mode for interaction and try again. |
MSS.47010145 |
Too many characters input. Shorten the text. |
Too many characters input. Shorten the text. |
MSS.47010146 |
No content entered. |
Enter some content. |
MSS.47010147 |
Stop the virtual avatar from replying or wake it up before asking a new question. |
The virtual avatar is answering or hibernating. Please interrupt the answer or wake up the virtual avatar before asking a new question. |
MSS.47010148 |
Invalid mode. |
This mode is invalid and cannot be switched to. |
MSS.47010150 |
Too many concurrent questions for Mobvoi. Try again later or contact technical support to increase the quota. |
Too many concurrent questions for Mobvoi. Try again later or contact technical support to increase the quota. |
MSS.47010151 |
Too many log files to upload. Try again later. |
Too many log files to upload. Try again later. |
MSS.47010152 |
Invalid extended parameter. Carry a valid one. |
Invalid extended parameter. Carry a valid one. |
MSS.47015005 |
Too many WebSocket connections. Contact technical support. |
Too many WebSocket connections established for a single tenant. |
MSS.47015006 |
Too many WebSocket connections. Contact technical support. |
Too many WebSocket connections established. |
MSS.47015008 |
iFLYTEK Spark model you configured does not match the selected application type. |
iFLYTEK Spark model you configured does not match the selected application type. |
MSS.47015009 |
AIUI application you configured does not match the selected application type. |
AIUI application you configured does not match the selected application type. |
MSS.47015010 |
Selected application type not supported. Check the selected application type or control mode. |
Selected application type not supported. Check the selected application type or control mode. |
MSS.47015011 |
Empty media service address. Contact technical support to locate and rectify the fault. |
Empty media service address. Contact technical support to locate and rectify the fault. |
MSS.47015012 |
Media negotiation failed. Contact technical support to locate and rectify the fault. |
Media negotiation failed. Contact technical support to locate and rectify the fault. |
MSS.47015014 |
There is ongoing text control. |
There is ongoing text control. Please wait. |
MSS.47015015 |
SIS frozen. |
SIS is unavailable due to arrears. Contact the administrator. |
MSS.47015016 |
Text used for virtual avatar control is too long. |
Text used for virtual avatar control cannot exceed 500 characters. |
MSS.47015017 |
Unsupported by a third-party large model that controls the virtual avatar. Try with the control API. |
This operation is not supported by a third-party large model that controls the virtual avatar. Try with the control API. |
90000001 |
SDK internal error. |
Internal error. Contact technical support. |
90000004 |
Message response timed out. |
Message response timed out. Please contact technical support. |
90000005 |
Invalid parameter. |
Invalid parameter. For details, see the API documentation. |
90100001 |
- |
Invalid operation. The user status is incorrect. |
90100002 |
enumerateDevices unsupported. |
The browser does not support the enumerateDevices method. Check whether HTTPS is used for access or use another browser. |
90100003 |
No available devices. |
No available devices. Check whether the device is ready. |
90100004 |
No available video input devices. |
No available camera devices. Check whether the video capture device is ready. |
90100005 |
No available audio input devices. |
No available audio input devices. Check whether the audio capture device is ready. |
90100006 |
No available audio output devices. |
No available audio output devices. |
90100007 |
Room status error. |
The room status is incorrect. Check whether you have joined the room. |
90100008 |
The WebSocket connection status is not Connected. |
No WebSocket connections. Check the WebSocket connection. |
90100009 |
Obtaining the delivered configuration failed. |
Obtaining the delivered configuration failed. Contact technical support. |
90100010 |
Publishing the response failed. |
Publishing the response failed. Contact technical support. |
90100011 |
Service unavailable in this region. |
Server address not found. Contact technical support. |
90100012 |
WebSocket connection timed out. |
WebSocket connection timed out. Contact technical support. |
90100013 |
Re-establishing the WebSocket connection timed out. |
Re-establishing the WebSocket connection timed out. Contact technical support. |
90100014 |
The WebSocket connection is not enabled. |
The WebSocket connection is not enabled. Contact technical support. |
90100015 |
The WebSocket connection status is not Idle and the operation is interrupted. |
WebSocket connection force disabled. The possible cause is that the user leaves the meeting or reconnects to the meeting. |
90100016 |
WebSocket connection error. |
WebSocket connection error. It is a proactive disconnection by the server. |
90100017 |
Capture failed because there is no permission. |
Capture failed because the audio device is not granted the permission. Grant the microphone the access permission. |
90100018 |
Capture failed due to invalid constraint parameter. |
Capture failed because the audio capture device does not support the configured capture constraints. |
90100019 |
Capture failed because the device requesting capture is not found. |
Capture failed because the device requesting capture is not found. You are advised to ask the user to check whether the microphone required for the call is ready before the call starts. |
90100020 |
Capture failed. The possible cause is that the device is being used by another application. |
Capture failed. The possible cause is that the device is being used by another application. Check the usage status of the device. You are advised to give a prompt message indicating that the microphone cannot be accessed temporarily, and ask the user to ensure that other applications are not requesting for accessing the microphone and try again. |
90100021 |
The user did not interact with the document first. Please trigger it by gesture. |
Playback is not allowed. |
90100022 |
The user role does not have the permission. |
The user role does not have the permission. Check the user role. |
90100023 |
Invalid SDP of the answer. |
SDP negotiation error. Contact technical support. |
90100024 |
Upstream media unsupported. |
The browser does not support media capture. |
90100025 |
Unsupported by the browser. |
Unsupported by the browser. Upgrade the browser or use another browser. |
90100026 |
Establishing the media connection failed. Switch to another network and try again. |
Establishing the media connection failed. Switch to another network and try again. |
90100029 |
Room stream paused. |
Room audio paused. |
90100030 |
Signature expired. |
The signature has expired. |
90100031 |
Invalid signature. |
Invalid signature. |
90100032 |
Window or navigator error. |
The browser window or navigator is abnormal. Upgrade the browser or use a new one. |
90100033 |
The kernel version of Google Chrome is earlier than 67. |
The kernel version of Google Chrome is earlier than 67. Upgrade the browser or use a new one. |
90100034 |
WebSocket component missing. |
Insufficient WebSocket capability of the browser. Upgrade the browser or use a new one. |
90100035 |
RTCPeerConnection does not support AVC encoders. |
WebRTC does not support remote image rendering. Upgrade the browser or use a new one. |
90100036 |
RTCPeerConnection does not support AVC decoders. |
WebRTC does not support local video transmission. Upgrade the browser or use a new one. |
90100037 |
This model is not in the whitelist and does not support the browser. |
This model does not support the WeChat browser. |
90100100 |
Internal server error. |
Internal server error. Contact technical support. |
90100200 |
Internal server error. |
Internal server error. Contact technical support. |
90100600 |
Internal server error. |
Internal server error. Contact technical support. |
999000001 |
- |
Network error. Check the network connection, refresh the page, and try again. |
999000002 |
- |
The task status is abnormal. Refresh the page and try again. |
999100001 |
- |
Internal error. Refresh the page and try again. |
999100002 |
- |
Internal error. Refresh the page and try again. |
999100003 |
- |
The user has joined the room elsewhere. Refresh the page and try again. |
999100004 |
- |
Audio device error. Check whether the device exists or is authorized to use. |
999100005 |
- |
The current dialog has ended or been canceled. Refresh the page to join the dialog again. |
999100006 |
- |
The current dialog has ended or been canceled. Refresh the page to join the dialog again. |
999100007 |
- |
The RTC is not initialized. Contact technical support. |
999200001 |
- |
Network error. Check the network and try again. |
999200002 |
- |
Network error. Check the network and try again. |
999200003 |
- |
The WebSocket connection is abnormal. Please try again later. |
999200004 |
- |
Network error of the WebSocket connection. Check the network and try again. |
999200005 |
- |
You have joined the room elsewhere. Refresh the page and try again. |
999300001 |
- |
The SDK mount node does not exist. Check the parameters. |
999300002 |
- |
Invalid parameter. |
999400001 |
- |
This operation is forbidden. Check the time of API calling. |
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