Error Codes

Introduction

When an API call encounters an error, an error structure is returned. The following table describes DNS error codes.

Error Code Structure Format

{
    "code": "DNS.0001",
    "message": "Internal error."
}

Error Code Description

If an error code starting with APIGW is returned after you call an API, rectify the fault by referring to the instructions provided in API Gateway Error Codes.

**Table 1** Error codes
Status Code	Error Code	Message	Description	Handling Measure
500	DNS.0000	The system is busy. Try again later.	Unknown error.	Retry the operation. If the error persists, contact customer service.
500	DNS.0001	Internal error.	Internal error.	Retry the operation. If the error persists, contact customer service.
400	DNS.0002	Invalid request.	Invalid request.	Check empty or invalid request parameters.
500	DNS.0003	The system is busy. Try again later.	DB exception.	Retry the operation. If the error persists, contact customer service.
404	DNS.0004	No record sets found.	No record sets found.	Check whether the resource is available.
401	DNS.0005	Authentication required.	Authentication required.	When you call an API, check whether the token is valid. Check whether you have operation permission on the requested resources.
400	DNS.0006	The limit parameter is invalid.	The limit parameter is invalid.	Check the value of limit in the request.
400	DNS.0007	The marker parameter is invalid.	The marker parameter is invalid.	Check the value of marker in the request.
400	DNS.0008	The zone of this type is not supported now.	The zone of this type is not supported now.	Check the zone type and try again.
400	DNS.0009	The startTime parameter is invalid.	The startTime parameter is invalid.	Check the value of startTime in the request.
400	DNS.0010	The endTime parameter is invalid.	The endTime parameter is invalid.	Check the value of endTime in the request.
400	DNS.0011	The Start parameter is invalid.	The start parameter is invalid.	Check the value of start in the request.
500	DNS.0012	An error occurred when the VPC service is called.	An error occurred when the VPC service is called.	Retry the operation. If the error persists, contact customer service.
403	DNS.0013	You do not have the permission to perform this operation using the API.	You do not have the permission to perform this operation using the API.	The project of the requested resource may be frozen. Log in to the IAM console with the account and check whether the project status is normal.
403	DNS.0014	Request forbidden by flow control.	Request forbidden by flow control.	Try again later.
500	DNS.0015	An error occurred when the IAM service is called.	An error occurred when the IAM service is called.	Retry the operation. If the error persists, contact customer service.
400	DNS.0016	This record already exists or conflicts with another record.	This record set already exists.	Check the record set.
400	DNS.0017	The offset parameter is invalid.	The offset parameter is invalid.	Check the value of offset in the request.
409	DNS.0021	Could not acquire the lock, please try again later.	Failed to obtain the lock.	Failed to obtain the lock. Try again later.
400/500	DNS.0022	An error occurred when the Cloud Eye service is called.	An error occurred when Cloud Eye is called.	Retry the operation. If the error persists, contact customer service.
500	DNS.0023	An error occurred when the Cloud Eye service is called. Cloud Eye service response: Read timed out.	An error occurred when the Cloud Eye service is called (Read timed out).	Retry the operation. If the error persists, contact customer service.
500	DNS.0024	An error occurred when the Cloud Eye service is called. Connect to Cloud Eye service failed: Connection refused.	An error occurred when the Cloud Eye service is called (Connection refused).	Retry the operation. If the error persists, contact customer service.
500	DNS.0025	An error occurred when the Cloud Eye service is called. Connect to Cloud Eye service failed: connect timed out.	An error occurred when the Cloud Eye service is called (Read timed out).	Retry the operation. If the error persists, contact customer service.
500	DNS.0026	Invalid CES endpoint configuration.	Invalid Cloud Eye endpoint configuration.	Retry the operation. If the error persists, contact customer service.
413	DNS.0027	Warning: upload file too large.	The file to be uploaded is oversized.	The request body is too large.
400	DNS.0028	Invalid version.	Invalid version number.	Retry the operation. If the error persists, contact customer service.
400	DNS.0029	Invalid record.	The record parameter is invalid.	Check the value of offset in the request.
403	DNS.0030	Operation not allowed for this resource.	This operation is not allowed for the requested resource.	Check whether you have operation permission on the requested resources.
403	DNS.0031	User not allowed.	You do not have permission to perform this operation.	When you call an API, check whether the token is valid. Check whether you have operation permission on the requested resources.
400	DNS.0032	Invalid sort key.	The sort key parameter is invalid.	Check the value of sort key in the request.
400	DNS.0033	Invalid sort dir.	The sort dir parameter is invalid.	Check the value of sort dir in the request.
400/404/500	DNS.0034	An error occurred when the bss service is called.	The system fails to call the BSS service.	Retry the operation. If the error persists, contact customer service.
400/404/500	DNS.0035	An error occurred when the Cloudsite service is called.	The system fails to call CloudSite.	Retry the operation. If the error persists, contact customer service.
400	DNS.0036	An error occurred when the neutron service is called.	The system fails to call the Neutron service.	Retry the operation. If the error persists, contact customer service.
403	DNS.0037	Feature not supported now.	This function is unavailable.	This function is unavailable.
400	DNS.0038	The show detail parameter is invalid.	The show detail parameter is invalid.	Check the value of show detail in the request.
400	DNS.0101	Invalid pool name.	Invalid pool name.	Check the pool name in the request.
400	DNS.0102	Invalid pool description.	Invalid pool description.	Check the pool description in the request.
400	DNS.0103	Invalid pool type.	Invalid pool type.	Check whether the pool type you specify is supported or valid.
400	DNS.0104	Invalid server configuration in the pool.	Invalid server configuration in the pool.	Check the host configuration in the pool.
400	DNS.0105	Invalid name server configuration in the pool.	Invalid name server configuration in the pool.	Check the name server configuration.
400	DNS.0106	Invalid pool region.	Invalid region for parameter pool.	Check the region configuration.
400	DNS.0107	Invalid pool ID.	Invalid pool ID.	Check the pool ID in the request.
404	DNS.0108	This pool does not exist.	This pool does not exist.	Check whether the pool is available.
400	DNS.0109	This pool is in use.	This pool is in use.	A pool in use cannot be deleted. Contact customer service.
400	DNS.0201	The email address of the zone is invalid.	The email address of the zone is invalid.	Check the email address in the request.
400	DNS.0202	Invalid zone name.	Invalid zone name.	Check whether the zone name format is correct. Ensure that the zone name is a top-level or public second-level domain name.
400	DNS.0203	Invalid zone TTL value. The value ranges from %s to %s.	Invalid TTL value.	Check the TTL value in the request. If the limit does not meet your requirements, contact customer service.
400	DNS.0204	Invalid zone type.	Invalid zone type.	Check whether the zone type you specify is supported.
404/500	DNS.0205	No pools available.	No pools available.	Contact customer service.
400	DNS.0206	Invalid zone description. The description can contain a maximum of 255 characters.	Invalid zone description. The description can contain up to 255 characters.	Check the zone description in the request.
500	DNS.0207	No views available in the pool.	No views available.	Contact customer service.
400	DNS.0208	This zone already exists.	This zone already exists.	Check whether the requested zone already exists.
400/409/500	DNS.0209	The zone is not in the Normal state.	The zone is not in the normal state.	The zone status is not stable. Try again later.
400	DNS.0210	The zone name is used by the system.	The zone name is used by the system.	Check the zone name in the request.
400	DNS.0211	The zone name is used by another tenant.	The zone name is used by another tenant.	Check the zone name in the request.
400/409	DNS.0212	This VPC has already been associated with the zone.	This VPC has already been associated with the zone.	Check whether the VPC has been associated with the private zone.
400	DNS.0213	The zone is disabled.	The domain name has been suspended.	Check the zone status.
400	DNS.0301	Invalid zone ID.	Invalid zone ID.	Check the zone ID in the request.
400/404	DNS.0302	This zone does not exist.	This zone does not exist.	Check the zone of the requested record set.
400	DNS.0303	Invalid record set TTL value.	Invalid record set TTL value.	Check the TTL value in the request.
400	DNS.0304	Invalid record set name.	Invalid record set name.	Check whether the record set name is a valid domain name ended with the zone name.
400	DNS.0305	Invalid record set description. The description can contain a maximum of 255 characters.	Invalid record set description. The description can contain up to 255 characters.	Check the record set description in the request.
400	DNS.0307	Invalid record set type.	Invalid record set type.	Check whether the record set type you specify is supported.
400	DNS.0308	Invalid record set value.	Invalid record set value.	Check whether the record set value you specify is well-formatted.
400	DNS.0309	Invalid record set ID.	Invalid record set ID.	Check the record set ID in the request.
400/403	DNS.0310	Invalid tenant ID.	Invalid tenant ID.	Check whether the tenant ID is empty or in incorrect format.
400/403	DNS.0311	Invalid domain ID.	Invalid domain ID.	Check whether the domain ID is empty or in incorrect format.
400	DNS.0312	This record set name already exists.	This record set already exists.	Check whether the record set name already exists.
404	DNS.0313	This record set does not exist.	This record set does not exist.	Check the requested record set.
400/409	DNS.0314	The record set is not in a steady state.	The record set is not in a steady state.	Check the record set status. If it is not stable, you cannot perform operations.
400	DNS.0315	Invalid status.	Invalid status.	Check the status in the request.
400/409	DNS.0317	This record set is a default one and cannot be deleted.	This record set is a default one and cannot be deleted.	Check whether the record set to be deleted is created by default.
400/409	DNS.0318	This record set is a default one and cannot be updated.	This record set is a default one and cannot be updated.	Check whether the record set to be updated is created by default.
400	DNS.0319	The TTL parameter has been out of range.	The TTL value is out of range. The value ranges from {minTTL} to {maxTTL}.	Check the TTL value in the request. If the limit does not meet your requirements, contact customer service.
400	DNS.0320	The Zone name levels have been out of MAX count. The maximum is %s.	The domain name levels have reached the maximum allowed.	Check the domain name level in the request.
400	DNS.0321	The sub domain levels have been out of MAX count.	The subdomain levels have been out of MAX count. The maximum is {maxLevel}.	Check the subdomain in the request.
400	DNS.0322	The number of weighted record sets with the same name, type, and resolution line has reached the limit %s.	Too many record sets of the same name, type, and resolution line.	Too many record sets of the same name, type, and resolution line. If the limit does not meet your requirements, contact customer service.
400	DNS.0323	The weight must range from %s to %s.	The weight must range from 0 to 100.	Change the weight value.
400	DNS.0324	This record set is a default one and cannot be operated.	You cannot perform this operation on a default record set.	You cannot perform this operation on a default record set.
400	DNS.0325	The resolution line for record sets in this type of zones must be 'default_view'.	The resolution line for record sets in this type of zones must be default_view.	Change the resolution line in the request.
400	DNS.0326	The batch number has been out of MAX count. The maximum is %s.	The number of batch creation requests has reached the limit.	Modify the request parameter.
400	DNS.0327	The batch number has been out of MAX count. The maximum is %s.	The number of batch deletion requests has reached the limit.	Modify the request parameter.
400	DNS.0328	Cannot create this record set because the same one already exists but is not weighted. Specify a weight for the previous record set first.	There are record sets that have no weights configured.	There are record sets that have no weights configured.
400	DNS.0329	The batch number has been out of MAX count. The maximum is %s.	The number of requested resources has reached the limit.	Modify the request parameter.
400	DNS.0330	Invalid alias resource type.	The resource type of parameter alias is invalid.	Check the resource type of the alias.
400	DNS.0331	Invalid alias resource domain name.	The domain name of parameter alias is invalid.	Check the value of alias in the request.
400	DNS.0332	The alias must be a domain name of a cloud resource.	The alias domain name must be hosted on the DNS server.	Check the value of alias in the request.
400	DNS.0333	The alias is not supported now.	Alias records are not supported.	Contact customer service.
400	DNS.0401	Invalid quota type.	Invalid quota type.	Check the quota type in the request.
400	DNS.0402	Invalid quota value.	Invalid quota value.	Invalid quota value. Contact customer service.
403	DNS.0403	Insufficient record set quota.	Insufficient record set quota.	Check whether the number of record sets has reached the limit. If the limit does not meet your requirements, contact customer service.
403	DNS.0404	Insufficient zone quota.	Insufficient zone quota.	Check whether the number of zones has reached the limit. If the limit does not meet your requirements, contact customer service.
403	DNS.0405	Insufficient PTR record quota.	Insufficient PTR record quota.	The number of PTR records has reached the limit. If the limit does not meet your requirements, contact customer service.
403	DNS.0406	Insufficient inbound endpoint quota.	Insufficient inbound endpoint quota.	Check whether the number of inbound endpoints has reached the limit. If the limit does not meet your requirements, contact customer service.
403	DNS.0407	Insufficient outbound endpoint quota.	Insufficient outbound endpoint quota.	The number of outbound endpoints has reached the upper limit. If the limit does not meet your requirements, contact customer service.
403	DNS.0408	Insufficient custom line quota.	Insufficient custom line quota.	The number of custom lines has reached the limit. If the limit does not meet your requirements, contact customer service.
403	DNS.0409	Insufficient line group quota.	Insufficient line group quota.	The number of line groups has reached the limit. If the limit does not meet your requirements, contact customer service.
400	DNS.0501	Invalid PTR ID.	Invalid PTR record ID.	Check whether the PTR record ID is empty or in incorrect format.
404	DNS.0502	This EIP address does not exist.	The EIP does not exist.	Check whether the EIP is available.
409	DNS.0503	The PTR record is not in a steady state.	The PTR record is not in a steady state.	Check the PTR record status. If it is not stable, you cannot perform operations.
400/500	DNS.0504	Invalid EIP address ID.	Invalid EIP ID.	Check whether the EIP ID is empty or in incorrect format.
400	DNS.0505	Invalid domain name in the PTR record.	Invalid domain name in the PTR record.	Check the domain name in the PTR record.
400	DNS.0506	Invalid PTR TTL value. The value must range from %s to %s.	Invalid PTR record TTL value. The value ranges from 1 to 2147483647.	Check whether the PTR record TTL value has reached the limit.
404	DNS.0507	This PTR record does not exist.	This PTR record does not exist.	Check the requested PTR record.
400	DNS.0508	Invalid PTR description. The description can contain a maximum of 255 characters.	Invalid PTR record description. The description can contain up to 255 characters.	Check whether the PTR record description in the request exceeds 255 characters.
400	DNS.0601	Invalid region.	Invalid region.	Check the value of region in the request.
400	DNS.0602	Invalid floating IP address.	Invalid floating IP address.	Check the floating IP address in the request.
400	DNS.0603	Invalid request.	Invalid input.	Check whether the request parameter is empty.
400	DNS.0604	The interval parameter is invalid.	The interval parameter is invalid.	Check the value of interval in the request.
400	DNS.0608	This resource is in use.	This resource is in use.	Check whether the resource is in use.
400	DNS.0701	Invalid VPC.	Invalid VPC.	Check the VPC ID and region in the request.
400	DNS.0704	The VPC is not in a steady state.	The zone is not associated with the VPC.	Check whether the zone and VPC are normally associated.
400	DNS.0705	No VPCs are associated with this zone.	No VPCs are associated with this zone.	Associate a VPC with the zone.
403	DNS.0706	You are not allowed to disassociate this VPC because this is the last VPC associated with this zone.	You are not allowed to disassociate this VPC because this is the last VPC associated with this zone.	Associate another VPC with the zone and then disassociate the previous one.
400	DNS.0707	The VPC is not associated with the zone.	The VPC is not associated with the zone.	Check whether the VPC is associated with the zone.
400	DNS.0708	This VPC cannot be disassociated because it is being associated with the zone.	This VPC cannot be disassociated because it is being associated with the zone.	Check the association between the zone and VPC. Disassociate them when the status is stable.
403	DNS.0709	This VPC cannot be disassociated because this is the only normal VPC associated with this zone.	This VPC cannot be disassociated because this is the only normal VPC associated with this zone.	Check whether other VPCs are normally associated with the zone. If no, perform the following operations: Disassociate VPCs in abnormal association state. Associate another VPC. Disassociate the required VPC.
500	DNS.0710	Invalid VPC URL configuration.	Invalid VPC endpoint configuration.	Check the region in the request. If the region is correct, contact customer service.
404	DNS.0711	This VPC could not be found.	This VPC could not be found.	Log in to the VPC console and check whether the VPC exists.
400	DNS.0712	This port parameter is invalid.	The port ID is invalid.	Check whether the port ID in the request is empty.
400/500	DNS.0805	Failed to check the VPC validity.	Failed to check the VPC validity.	Retry the operation. If the error persists, contact customer service.
404	DNS.0901	The name server does not exist.	The name server does not exist.	Contact customer service.
400	DNS.1001	Insufficient tag quota.	Insufficient tag quota.	The number of tags has reached the limit. If the limit does not meet your requirements, contact customer service.
400	DNS.1002	Invalid resource type.	Invalid resource type.	Check the resource type in the request.
400	DNS.1003	Invalid tag.	Invalid tag.	Check the tag in the request.
400	DNS.1101	Health check is currently not supported.	Health check is currently not supported.	Health check is currently not supported.
400	DNS.1102	Invalid health check ID.	Invalid health check ID.	Change the health check ID in the request.
400	DNS.1103	This health check is disabled.	This health check is disabled.	Check whether the health check is disabled. Enable the health check.
400	DNS.1104	This record set has already been associated with a health check.	This record set has already been associated with a health check.	One record set can be associated with only one health check.
404	DNS.1105	No health check is associated with this record set.	Check whether there is health check associated with this record set.	Check whether there is health check associated with this record set.
404	DNS.1106	Cannot find the health check.	The health check cannot be found.	Change the health check ID in the request.
400	DNS.1107	Insufficient health check quota. Contact customer service to increase quotas.	Insufficient health check quota.	Contact customer service.
400	DNS.1108	Cannot associate the health check with the record set because its network plane does not match the zone type of the record set.	The health check cannot be associated the record set because its network plane does not match the zone type of the record set.	Change the ID of the health check to be associated.
400	DNS.1109	This health check is in detecting status and not available currently.	This health check is in detecting status and not available currently.	This health check is in detecting status and not available currently. Try again later.
500	DNS.1110	Invalid CES health check region configuration.	Invalid health check region configuration.	Contact customer service.
400	DNS.1301	Failed to parse this upload file.	Failed to obtain data from the uploaded file.	Check the uploaded file.
400	DNS.1302	Empty upload file.	The uploaded file is empty.	Check the uploaded file.
400	DNS.1303	Only .xlsx files are supported.	Only .xlsx files are supported.	Check the uploaded file.
400	DNS.1304	Invalid task ID.	Invalid task ID.	Check the task ID.
400	DNS.1305	Invalid record set type.	Invalid record set type.	Check the task ID.
400	DNS.1306	Stop export: too many row exceed max limit.	The number of exported record sets has reached the limit.	Contact customer service.
400	DNS.1401	Invalid package name.	Invalid package name.	Check the package name.
400	DNS.1402	Failed to purchase the DNS package.	Failed to purchase the package.	Check the package name.
404	DNS.1403	The package does not exist.	The package does not exist.	Check the package ID.
400	DNS.1501	Invalid endpoint name.	Invalid endpoint name.	Check the endpoint name.
400	DNS.1502	Invalid subnet id.	Invalid subnet ID.	Check the subnet ID.
400	DNS.1503	Invalid endpoint direction.	Invalid endpoint direction.	Check the endpoint direction.
400	DNS.1504	Endpoint name exists.	The endpoint name already exists.	Change the endpoint name.
400	DNS.1505	Ip is not in this subnet.	The IP address is not in the subnet.	Enter an IP address in the subnet.
400	DNS.1506	Ip is repeated.	The IP address already exists.	Change the IP address.
400	DNS.1507	Ip has been used.	The IP address is in use.	Change the IP address.
400	DNS.1508	Subnets are in the different vpc.	The subnets do not belong to the same VPC.	Check the subnet information.
400	DNS.1509	Invalid endpoint id.	Invalid endpoint ID.	Enter a correct endpoint ID.
404	DNS.1510	Endpoint not exist.	The endpoint does not exist.	Check the endpoint ID.
404	DNS.1511	Ipaddress not exist.	The IP address does not exist.	Change the IP address.
400	DNS.1514	Invalid number of ipaddress.	Invalid IP address quantity.	Check whether the number of IP addresses is in the range of 2 to 6.
400	DNS.1515	Ip address is invalid.	Invalid IP address.	Check the IP address you entered.
400	DNS.1516	Ip address is broadcast ipaddress or network ipaddress.	The IP address is a network address or broadcast address.	Check whether the IP address you entered is a broadcast address or network address.
400	DNS.0806	This line is not be supported in this DNS version.	This line is not supported in the current version.	Check the resolution line name in the request.
409	DNS.0807	This line is a default one and cannot be operated.	This line is a default one and cannot be operated.	Check the resolution line name in the request.
400	DNS.1601	Invalid line ID.	Invalid resolution line ID.	Check the resolution line ID in the request.
400	DNS.1602	Invalid line name.	Invalid resolution line name.	Check the resolution line name in the request.
400	DNS.1603	The line name already exists.	The resolution line name has been used.	Change the resolution line name in the request.
404	DNS.1604	The line does not exist.	The resolution line does not exist.	Check the resolution line in the request.
400	DNS.1605	Invalid IP address range.	Invalid IP address range.	Check the IP address range in the request.
400	DNS.1606	The IP address range overlaps with that in another line.	The IP address ranges overlap.	Check whether the IP address ranges in the request overlap each other. Check whether the IP address ranges overlap those in other lines.
409	DNS.1607	This line is not in a steady state.	The resolution line is in the unstable state.	Retry the operation. If the error persists, contact customer service.
400	DNS.1608	The IP segments has been out of MAX count.	The number of IP address ranges has reached the limit.	Check the number of IP address ranges in the request.
500	DNS.1801	An error occurred when the IAM PDP service is called.	The IAM PDP service cannot be properly called.	Retry the operation. If the error persists, contact customer service.
403	DNS.1802	Policy doesn't allow {action} to be performed.	Insufficient permissions.	Check the permissions of the user group.
403	DNS.1900	Enterprise project is not supported.	Enterprise projects are not supported.	Contact customer service.
500	DNS.1901	Invalid EPS endpoint configuration.	Invalid EPS endpoint configuration.	Contact customer service.
500	DNS.1902	An error occurred when the EPS service is called.	An error occurred when the EPS service is called.	Retry the operation. If the error persists, contact customer service.
400	DNS.1903	Cannot associate the enterprise project.	The selected enterprise project cannot be associated.	Check whether the enterprise project is in normal status. Check whether you have permission of the enterprise project.
400	DNS.1904	This enterprise project is disabled.	The enterprise project is disabled.	Check the enterprise project.
400	DNS.1905	Invalid enterprise project ID.	Invalid enterprise project ID.	Check the enterprise project ID.
404	DNS.1906	The enterprise project does not exist.	The enterprise project does not exist.	Check the enterprise project.
500	DNS.2000	Invalid Quota Manage service endpoint configuration.	Invalid endpoint configuration for the quota management service.	Contact customer service.
500	DNS.2001	An error occurred when the Quota Manage service is called.	An exception occurred when the quota management service is called.	Contact customer service.
403	DNS.2002	Insufficient domain quota.	Insufficient tenant resource quota.	The number of resources has reached the limit. If the limit does not meet your requirements, contact customer service.