Error Logs

Downloading Logs

1. Log in to the management console.
2. Click in the upper left corner and select a region and a project.
3. Click Service List. Under Database, click Document Database Service to go to the DDS console.
4. On the Instances page, click the instance name.
5. In the navigation pane on the left, choose Error Logs.
6. On the Error Logs page, click the Log Files tab. Locate a log whose status is Preparation completed and click Download in the Operation column.
   • The system automatically loads the downloading preparation tasks. The time it takes to download the logs depends on the file size and on the network environment.
     • During the downloading preparation, the log status is Preparing.
     • Once the logs are ready for download, the log status changes to Preparation completed.
     • If the downloading preparation fails, the log status is Abnormal.
   • You can download only one log file from a node. The maximum size of a log file to be downloaded is 40 MB.
   • The download link is valid for 15 minutes. After the download link expires, a message is displayed indicating that the download link has expired. To download the log, click OK.