Help Center/ MapReduce Service/ User Guide (ME-Abu Dhabi Region)/ Managing an Existing Cluster/ O&M/ Authorizing O&M
Updated on 2022-02-22 GMT+08:00
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Authorizing O&M

If you need technical support personnel to help you with troubleshooting, you can use the O&M authorization function to authorize technical support personnel to access your local host for fault location.

Procedure

  1. Log in to the MRS management console.
  2. In the navigation tree of the MRS management console, choose Clusters > Active Clusters, select a running cluster, and click its name to switch to the cluster details page.
  3. In the upper right corner of the page, click O&M, choose Authorize O&M, and select the deadline for the support personnel to access the local host. Before the deadline, the support personnel have the temporary permission to access the local host.
  4. After the fault is rectified, click O&M in the upper right corner of the page and select Cancel Authorization to cancel the access permission for the support personnel.
Parent topic: O&M