Help Center/ My Account/ FAQs/ Real-Name Authentication/ Why Can't I Synchronize Real-Name Authentication Information from Huawei Developers to Huawei Cloud?
Updated on 2024-07-29 GMT+08:00
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Why Can't I Synchronize Real-Name Authentication Information from Huawei Developers to Huawei Cloud?

  • Your application for being a Huawei Cloud partner is in progress.
  • The account information in Huawei Developers and Huawei Cloud is inconsistent.
    • You have completed enterprise real-name authentication in Huawei Developers, but the account type in Huawei Cloud is individual.
    • You have completed individual real-name authentication in Huawei Developers, but the account type in Huawei Cloud is enterprise.
    • You have completed individual real-name authentication in Huawei Developers, but this account cannot be authenticated as an individual account in Huawei Cloud.
    • You have completed enterprise real-name authentication in Huawei Developers, but this account cannot be authenticated as an enterprise account in Huawei Cloud.
    • The enterprise name used for real-name authentication in Huawei Developers is inconsistent with the enterprise name you provided for Huawei Cloud.

      You can access the Basic Information page in My Account. In the Huawei Cloud Tenant Information area, click Edit and change the enterprise name to the name used for real-name authentication in Huawei Developers.

  • Your account is an enterprise master account or member account
Parent topic: Real-Name Authentication