Help Center/ Anti-DDoS Service/ FAQs/ AAD FAQs/ Fees/ How Can I Unsubscribe from the AAD Service?
Updated on 2023-03-23 GMT+08:00

How Can I Unsubscribe from the AAD Service?

The AAD service does not support unconditional unsubscription. If the unsubscription conditions are met, contact the customer service to apply for unsubscription

Unsubscription Conditions

If the service does not match your business requirements during your purchase or use, contact the customer service personnel to unsubscribe from the service. For example, if your servers are deployed outside China but you have purchased the AAD service from the Chinese Mainland region, the AAD service cannot be used and in this case you can apply for service cancellation.

An AAD instance that has been put to use does not allow cancellation.