Help Center/ Anti-DDoS Service/ FAQs/ AAD FAQs/ Fees/ How Can I Unsubscribe from the AAD Service?
Updated on 2025-12-05 GMT+08:00

How Can I Unsubscribe from the AAD Service?

If the service does not match your business requirements during your purchase or use, contact the customer service personnel to unsubscribe from the service.

For example, if your servers are deployed outside China but you have purchased the AAD service of the Chinese mainland edition, the AAD service cannot be used and in this case you can apply for service cancellation.

AAD instances in use cannot be unsubscribed.

The AAD background can detect whether the service has been put to use. If it has been used, it cannot be unsubscribed.