Help Center/ Virtual Private Network/ FAQs/ FAQs - S2C Enterprise Edition VPN/ Popular Questions/ Why Is a VPN Connection Always in Not Connected State After Its Configuration Is Complete?
Updated on 2025-08-18 GMT+08:00
Why Is a VPN Connection Always in Not Connected State After Its Configuration Is Complete?
The configuration may be incorrect.
- At the two ends (cloud and on-premises data center) of the VPN connection, ensure that the pre-shared keys (PSKs) and negotiation information are consistent, the local and remote subnets are reversed, and the local and remote gateways are also reversed.
- Ensure that routes, NAT, and security policies are correctly configured on the device in your on-premises data center.
Parent topic: Popular Questions
What is your overall rating for this page?
0
1
2
3
4
5
6
7
8
9
10
Very dissatisfiedVery satisfied
Thank you very much for your feedback. We will continue working to improve the documentation.
The system is busy. Please try again later.