Upgrading a Support Plan

Updated on 2023-03-24 GMT+08:00

View PDF

Scenario

The response time and service content of the current support plan cannot meet service requirements, and faster response or dedicated service content is required.

Procedure

Log in to the HUAWEI CLOUD management console and go to the Plan Details page.
Click More > Change.

Figure 1 Changing a support plan
On the Change Support Plan page, select the desired support plan. View the supplementary fee and click Change Now.

Figure 2 Change Now
On the displayed page, select I have read and agree to the Support Plan Service Statement, and click Next.

Figure 3 Next
On the payment confirmation page, select a payment method and click Pay.

Figure 4 Pay
In the Identity Verification dialog box, select Mobile number or Email for authentication. Enter the verification code and click OK.