ALM-12087 System Is in the Upgrade Observation Period

Description

The system checks whether it is in the upgrade observation period at 00:00 every day and checks whether the duration that it has been in the upgrade observation state exceeds the preset upgrade observation period, 10 days by default. This alarm is generated when the system is in the upgrade observation period and the duration that the system has been in the upgrade observation state exceeds the preset period (10 days by default). This alarm is automatically cleared if the system exits the upgrade observation period after the user performs a rollback or submission.

Attribute

Alarm ID	Alarm Severity	Auto Clear
12087	Major	Yes

Parameters

Name	Meaning
Source	Specifies the cluster or system for which the alarm is generated.
ServiceName	Specifies the service for which the alarm is generated.
RoleName	Specifies the role for which the alarm is generated.
HostName	Specifies the host for which the alarm is generated.
Upgrade Observation Period (Days)	Specifies the days that the system is in the upgrade observation period.

Impact on the System

The next upgrade or patch installation will fail.

Possible Causes

The upgrade task is not submitted a specified period of time (10 days by default) after the system upgrade.

Procedure

Check whether the system is in the upgrade observation period.

Log in to the active management node as user root.
Run the following commands to switch to user omm and log in to the omm database:

su - omm

gsql -U omm -W omm database password -p 20015
Run the select * from OM_CLUSTERS command to view cluster information.
Check whether the value of upgradObservationPeriod isON is true, as shown in Figure 1.
- If it is, the system is in the upgrade observation period. Use the UpdateTool to submit the upgrade task. For details, see the upgrade guide of the corresponding version.
- If it is not, go to 6.
  Figure 1 Cluster information

In the early morning of the next day, check whether this alarm is cleared.
- If it is, no further action is required.
- If it is not, go to 6.

Collect fault information.

On the FusionInsight Manager portal, choose O&M > Log > Download.
Select Controller from the Service and click OK.
Click in the upper right corner, and set Start Date and End Date for log collection to 10 minutes ahead of and after the alarm generation time, respectively. Then, click Download.
Contact the O&M personnel and send the collected log information.