Managing Agent Pools

Viewing Pool Details

1. After completing the operations described in Creating an Agent Pool, find the target agent pool in the agent pool list and click its name to display the Agents tab page.
2. Click the Pool Details tab to view information including the owner, pool type, creation time, and description.

Managing Pool Permissions

Agent pools involve the following roles.

1. After completing the operations described in Creating an Agent Pool, find the target agent pool in the agent pool list and click its name to display the Agents tab page.
2. Click the Permissions tab to manage agent pool permissions.
   Figure 1 Managing permissions
   

   Table 2 Managing permissions

   Operation	Description
   Transfer owner	Click next to the owner, select a user from the drop-down list, and click .
   Set manager	Click Add next to Manager, select a user from the drop-down list, and click . To cancel the manager role of a user, click next to the username.
   Set user	Click the switch to grant the user role to all users in your account. Click Add next to Projects, select a project name from the drop-down list box, and click to set all members in the selected project as agent pool users. To cancel the authorization for members in a project, click next to the project name.

Viewing Historical Records of an Agent Pool

1. After completing the operations described in Creating an Agent Pool, find the target agent pool in the agent pool list and click its name to display the Agents tab page.

2. Click the Operation Records tab to view the operation records of the pool.

Configuring Message Notifications

1. After completing the operations described in Creating an Agent Pool, find the target agent pool in the agent pool list and click its name to display the Agents tab page.

2. Click the Notify tab and configure event notifications for the agent pool as required.

   You can determine whether to send service news to permission managers when the following operations are triggered:

   • Create an agent
   • Delete an agent
   • Disable an agent
   • Enable an agent
   • Bring an agent offline
   • Bring an agent online
   • Transfer the owner