- What's New
- Function Overview
- Service Overview
- Getting Started
-
User Guide
- My Dashboards
- Resource Groups
- Using the Alarm Function
-
Server Monitoring
- Introduction to Server Monitoring
- Agent Installation and Configuration
- Agent Features per Version
- Installing and Configuring the Agent on a Linux ECS or BMS
- Installing and Configuring the Agent on a Windows ECS
- Installing the Agents in Batches on Linux ECSs
- Managing the Agent
- Installing the GPU Metrics Collection Plug-in (Linux)
- Installing the Direct Connect Metric Collection Plug-ins
- Process Monitoring
- Viewing Server Monitoring Metrics
- Creating an Alarm Rule to Monitor a Server
- Custom Monitoring
- Event Monitoring
- Task Center
- Data Dump
- Cloud Service Monitoring
- Permissions Management
- Quota Adjustment
- Services Interconnected with Cloud Eye
- Change History
- Best Practices
-
API Reference
- Before You Start
- API Overview
- Calling APIs
- Getting Started
-
API V1
- API Version Management
- Metrics
-
Alarm Rules
- Querying Alarm Rules
- Querying Details of an Alarm Rule
- Enabling or Disabling an Alarm Rule
- Deleting an Alarm Rule
- Creating an Alarm Rule
- Creating a Custom Alarm Template
- Deleting a Custom Alarm Template
- Querying the Alarm History of an Alarm Rule
- Querying Custom Alarm Templates
- Updating a Custom Alarm Template
- Modifying an Alarm Rule
- Monitoring Data
- Quotas
- Resource Groups
- Event Monitoring
-
API V2
- Alarm Rules
- Resources in an Alarm Rule
- Alarm Policies
- Alarm Notifications
- Alarm Records
- Alarm Templates
- Alarm Rules Associated with an Alarm Template
- Resource Groups
- Resources in a Resource Group
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One-Click Monitoring
- Enabling One-Click Monitoring
- Querying Services and Resources That Support One-Click Monitoring
- Querying Alarm Rules of One Service in One-Click Monitoring
- Batch Enabling or Disabling Alarm Rules of One Service in One-Click Monitoring
- Batch Disabling One-Click Motoring
- Batch Modifying Alarm Notifications in Alarm Rules for One Service That Has One-Click Monitoring Enabled
- Batch Enabling or Disabling Alarm Policies in Alarm Rules for One Service That Has One-Click Monitoring Enabled
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Alarm Notification Masking
- Creating Alarm Notification Masking Rules in Batches
- Modifying the Masking Time of Alarm Notification Masking Rules in Batches
- Modifying an Alarm Notification Masking Rule
- Deleting Alarm Notification Masking Rules in Batches
- Querying Alarm Notification Masking Rules
- Querying Resources for Which Alarm Notifications Have Been Masked
- Dashboards
- Graphs
- Resource Tags
- Metric Management
- API V3
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Permissions Policies and Supported Actions
- Introduction
- Supported Actions of the API Version Management APIs
- Supported Actions of the Metric Management API
- Supported Actions of the Alarm Rule Management APIs
- Supported Actions of the Monitoring Data Management APIs
- Supported Actions of the Quota Management API
- Supported Actions of the Event Monitoring API
- Common Parameters
- Appendix
- Change History
- SDK Reference
-
FAQs
- General Consulting
-
Server Monitoring
- How Does the Cloud Eye Agent Obtain a Temporary AK/SK by Authorization?
- How Can I Quickly Restore the Agent Configuration?
- How Can I Ensure that a Newly Purchased ECS Comes with the OS Monitoring Function?
- Why Is a BMS with the Agent Installed Displayed in the ECS List on the Server Monitoring Page?
- What OSs Does the Agent Support?
- What Statuses Does the Agent Have?
- What Should I Do If the Monitoring Period Is Interrupted or the Agent Status Keeps Changes?
- What Should I Do If the Service Port Is Used by the Agent?
- What Should I Do If the Agent Status Is Faulty?
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Alarm Notifications or False Alarms
- What Is an Alarm Notification? How Many Types of Alarm Notifications Are There? How Can I Configure an Alarm Notification?
- What Alarm Status Does Cloud Eye Support?
- What Alarm Severities Does Cloud Eye Support?
- When Will an "Insufficient data" Alarm Be Triggered?
- How Do I Monitor and View the Disk Usage?
- How Can I Change the Phone Number and Email Address for Receiving Alarm Notifications?
- How Can a User Account Receive Alarm Notifications?
- Why Did I Receive a Bandwidth Overflow Notification While There Being No Bandwidth Overflow Record in the Monitoring Data?
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Monitored Data Exceptions
- Why Is the Monitoring Data Not Displayed on the Cloud Eye Console?
- Why I Cannot See the Monitoring Data on the Cloud Eye Console After Purchasing Cloud Service Resources?
- Why Doesn't the Cloud Eye Console Display the OS Monitoring Data or Why Isn't the Data Displayed Immediately After the Agent Is Installed and Configured on an ECS?
- Why Is Basic Monitoring Data Inconsistent with Data Monitored by the OS?
- Why Are the Network Traffic Metric Values in Cloud Eye Different from Those Detected in ECS?
- Why Is the Metric Collection Point Lost During Certain Periods of Time?
- Why Are the Four Metrics Memory Usage, Disk Usage, Inband Incoming Rate, and Inband Outgoing Rate Not Displayed for an ECS?
- What Are the Impacts on ECS Metrics If UVP VMTools Is Not Installed on ECSs?
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User Permissions
- What Should I Do If the IAM Account Permissions Are Abnormal?
- What Can I Do If the System Displays a Message Indicating Insufficient Permissions When I Access Cloud Eye?
- What Can I Do If the System Displays a Message Indicating Insufficient Permissions When I Click Configure on the Server Monitoring Page?
- Videos
- Viewing the Agent Version
- Checking the Agent Status (New Version)
- Starting the Agent (New Version)
- Restarting the Agent (New Version)
- Stopping the Agent (New Version)
- Uninstalling the Agent (New Version)
- Checking the Agent Status (Agent of the Earlier Version)
- Starting the Agent (Agent of the Earlier Version)
- Restarting the Agent (Agent of the Earlier Version)
- Stopping the Agent (Agent of the Earlier Version)
- Uninstalling the Agent (Agent of the Earlier Version)
Show all
Managing the Agent (Linux)
To view, start, stop, update, and uninstall the Agent, you must log in as user root.
Viewing the Agent Version
- Log in to the ECS as user root.
- Run the following command to check the Agent version:
if [[ -f /usr/local/uniagent/extension/install/telescope/bin/telescope ]]; then /usr/local/uniagent/extension/install/telescope/bin/telescope -v; elif [[ -f /usr/local/telescope/bin/telescope ]]; then echo "old agent"; else echo 0; fi
- If old agent is returned, the early version of the Agent is used. Manage the Agent based on the Agent version.
- If a version is returned, the new version of the Agent is used. Manage the Agent based on the Agent version.
- If 0 is returned, the Agent is not installed.
Checking the Agent Status (New Version)
Log in to an ECS or BMS as user root and run the following command to check the Agent status:
/usr/local/uniagent/extension/install/telescope/telescoped status
The following message indicates that the Agent is running properly:
"Telescope process is running well."
Starting the Agent (New Version)
/usr/local/uniagent/extension/install/telescope/telescoped start
Restarting the Agent (New Version)
Check the Agent PID.
ps -ef |grep telescope
After the process is forcibly stopped, wait for 3 to 5 minutes for the Agent to automatically restart. Figure 1 shows an operation example.
kill -9 PID
Stopping the Agent (New Version)
Log in to an ECS or BMS and run the following command to stop the Agent:
service uniagent stop
/usr/local/uniagent/extension/install/telescope/telescoped stop
Uninstalling the Agent (New Version)
You can manually uninstall the Agent. After the uninstallation, Cloud Eye does not support monitoring by seconds for ECSs or BMSs. To use the Agent again, reinstall it by referring to Installing and Configuring the Agent on a Linux ECS or BMS.
Run the following command to uninstall the Agent:
cd /usr/local/uniagent/script/
./uninstall.sh
Before reinstalling the Agent, manually delete the previous Agent installation package. The installation package of the new version of the Agent is stored in /usr/local/uniagent_install_amd64.sh.
Checking the Agent Status (Agent of the Earlier Version)
Log in to an ECS or BMS as user root and run the following command to check the Agent status:
service telescoped status
The following message indicates that the Agent is running properly:
"Active (running) or "Telescope process is running well."
Starting the Agent (Agent of the Earlier Version)
/usr/local/telescope/telescoped start
Restarting the Agent (Agent of the Earlier Version)
/usr/local/telescope/telescoped restart
Stopping the Agent (Agent of the Earlier Version)
Log in to an ECS or BMS and run the following command to stop the Agent:
service telescoped stop
If the Agent installation fails, it may be impossible to stop the Agent. In this case, run the following command to stop the Agent:
/usr/local/telescope/telescoped stop
Uninstalling the Agent (Agent of the Earlier Version)
Run the following command to uninstall the Agent:
/usr/local/telescope/uninstall.sh
You can manually uninstall the Agent. After the uninstallation, Cloud Eye does not support monitoring by seconds (60s by default) for ECSs or BMSs. To use the Agent again, reinstall it by referring to Installing and Configuring the Agent on a Linux ECS or BMS. Before reinstalling the Agent, manually delete the previous Agent installation package.
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