Updated on 2025-08-19 GMT+08:00

Agent Installation and Configuration

You can install the Agent on your servers for detailed and proactive monitoring.

Based on the OS you are going to use, server quantity, and personal habits, install the Agent by choosing one or more of the following scenarios:

Scenario

Service

Reference

Installing the Agent on a Linux server

ECS and BMS

Installing the Agent on a Linux Server

Installing the Agent on a Windows server

ECS

Installing the Agent on a Windows Server

Installing the Agent in batches on Linux servers

ECS

Batch Installing Agents

Configuration Dependencies

  • Agent installation requires proper DNS and security group settings. If they are not correctly configured, the Agent package will fail to be downloaded. Therefore, you need to modify the DNS configuration and configure security group rules before installing the Agent.
  • After you install the Agent, you can click Restore Agent Configurations on the Cloud Eye console to configure the agency and files.
  • If the Agent fails to be configured by clicking Restore Agent Configurations or due to other reasons, manually configure it.
  • To check the OSs supported by the Agent, see What OSs Does the Agent Support?
  • You are advised to use an ECS or BMS which has installed an Agent to create a private image and create an ECS or BMS from the image.
    • A private image created in one region cannot be used in another region. If used, no monitoring data will be generated for the servers created from that private image.
    • Cloud Eye does not provide technical support for Agent installation issues on servers created from private images.