Help Center/ Cloud Certificate Manager/ SSL Certificate Manager (SCM)/ Managing SSL Certificates/ Withdrawing an SSL Certificate Application
Updated on 2023-12-20 GMT+08:00
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Withdrawing an SSL Certificate Application

This topic describes how to withdraw a certificate application.

You can withdraw the application for a certificate whose information is being approved or for which verification by DNS is in progress.

After you withdraw the application, the CA will stop approving its information. Exercise caution with the withdrawal. However, the certificate may have been approved by the CA before you withdraw a certificate application due to a procedure processing cause. In this case, application withdrawal will fail. The withdrawal result is given in the certificate list.

Prerequisites

The certificate is in the Pending domain name verification, Pending organization verification, or CA verifying (domain name addition) state.

Constraints

  • After a certificate deletion or revocation application is submitted, it cannot be withdrawn.
  • After a certificate is withdrawn, the certificate is in the Pending application status. To reissue it, apply for the certificate and complete the domain name ownership and organization verification again.

Procedure

  1. Log in to the management console.
  2. In the row containing the certificate you wish to withdraw your application for, in the Operation column, click Withdraw Application.

    Figure 1 Withdrawing an application

  3. In the Cancel Application dialog box that is displayed, click Submit. When "Request for canceling the application submitted successfully" is displayed in the upper right corner, the request has been submitted.

    At this time, the certificate is in the CA verifying (application withdrawal) state. After the application is withdrawn successfully, the certificate status changes to Pending application.

    After you withdraw the application, the CA will stop approving its information. Exercise caution with the withdrawal. However, the certificate may have been approved by the CA before you withdraw a certificate application due to a procedure processing cause. In this case, application withdrawal will fail. The withdrawal result is given in the certificate list.

Other Operations

After the certificate status changes to Pending application, you can then apply for a certificate again.