Help Center/ Billing Center/ User Guide/ Orders/ Renewal Management/ Releasing Resources
Updated on 2024-08-15 GMT+08:00
View PDF

Releasing Resources

You can release resources that are in the Expired or Frozen status if needed.

If your account is frozen due to arrears or violation, all your resources can still be released or deleted. If one of your resources is frozen due to arrears or violation, the resource can still be released or deleted.

If your account is frozen for legal management, all your resources cannot be released or deleted. If one of your resources is frozen for legal management, the resource cannot be released or deleted.

Important Notes

  • The number of resource releases is not restricted.
  • You can release resources by yourself and do not need to contact customer service.
  • Resources bound to a primary resource are released together with the primary resource. Resources attached to a primary resource are not released together with the primary resource and can still be used.

    Example:

    Suppose that you purchased a yearly/monthly ECS with the flavor s6.small.1 and with a VPC network configured, and a 40 GB general-purpose SSD was attached as the system disk. When you release the ECS, the 40 GB general-purpose SSD attached will also be released, but the VPC network can still be used.

Procedure

  1. Go to the Renewals page.
  2. Set the search criteria.

    • If you select Expired or Frozen, you can search for the instances to be released.
    • You can search for instances by instance name, ID, or order number, or filter instances by product type, region, or enterprise project.
    • Only when the enterprise project management function is enabled, you can filter instances by enterprise project.

    On the Manual Renewals, Auto Renewals, Pay-per-Use After Expiration, and Renewals Canceled pages, you can release expired or frozen instances.

  3. Click More > Release in the Operation column for the desired instance.

    After an instance is released, the instance and its data cannot be restored. Exercise caution when performing this operation.

    Instances in the orders being processed cannot be released.

  4. Check the information of the instance to be released and click Release.

  5. Click OK.
Parent topic: Renewal Management