How Do I Do If the Account is Locked?

If your account is locked because you enter incorrect passwords for five consecutive times, you can contact the administrator to rectify the fault and enter the correct password to log in again.

Parent topic: FAQs

Previous topic: How Do I Do If I Forget the Password?

Next topic: How Do I Do If I Fail to Log In to the Client?

Feedback

Was this page helpful?

Helpful Not helpful

Provide feedback

Thank you very much for your feedback. We will continue working to improve the documentation.

The system is busy. Please try again later.

Which of the following issues have you encountered?

Content is inconsistent with the product UI

Unclear descriptions

Lack of examples or code

Incorrect steps

Can't find what I need

Lack of best practices

Feedback (optional)

0/500

Select at least one type of issue, and enter your comments or suggestions.

Enter a maximum of 500 characters.

Submit Cancel