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- Function Overview
- Service Overview
- Getting Started
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User Guide(Administrator)
- Dashboard
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Desktop Management
- Managing Desktops
- Viewing Desktops That Fail to Be Created
- Modifying Specifications
- Recomposing a System Disk
- Adding a Disk
- Expanding the Disk Capacity
- Deleting a Disk
- Managing Tags
- Converting a Desktop to an Image
- Configuring a Desktop Network
- Changing the Desktop Billing Mode (from Pay-per-Use to Yearly/Monthly)
- Renewing a Yearly/Monthly-Billed Desktop
- Unsubscribing from a Desktop
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Desktop Pool Management
- Managing Desktop Pools
- Viewing Desktops That Fail to Be Created in the Desktop Pool
- Modifying Specifications
- Adding a Desktop to a Desktop Pool
- Recomposing a System Disk
- Adding Disks
- Expanding the Disk Capacity
- Deleting Disks
- Creating an Image
- Adding Users or User Groups
- Removing Users or User Groups
- Renewing a Yearly/Monthly-Billed Desktop Pool
- Unsubscribing from a Desktop Pool
- Users
- User Groups
- Policy Management
- OU Management
- User Login Records
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Tenant Configuration
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Basic Configuration
- Configuring an AD Domain
- Configuring AD Domain Certificate Authentication
- Changing the Domain Administrator Password
- Modifying Domain Configurations
- Changing the Internet Access Mode
- Changing the Service Subnet
- Changing the Internet Access Port
- Canceling a Service
- Reactivating a Service
- Configuring Multi-Factor Authentication
- Configuring Whether to Block Notification Emails for Desktop Unsubscription or Deletion
- Multi-VPC Workspace
- Authentication Configuration
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Basic Configuration
- Internet Access Management
- Scheduled Tasks
- Application Center
- Private Images
- Permission Management
- Data Backup and Restoration
- Common Function Configuration
- Subscribing to an Event
- Change History
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User Guide(End Users)
- Getting to Know Workspace
- Introduction to Terminals
- Logging In to a Desktop Using an SC
- Logging In to a Desktop Using a TC
- Logging In to a Desktop Using a Mobile Terminal
- Desktop Assistant
- Changing the Login Password
- Forbidden Operations
- Configuring Dual-Screen Display
- Configuring Common Functions
- Change History
- Best Practices
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FAQs
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FAQs for Administrators
- What Are the Features and Advantages of Workspace?
- How Is Workspace Charged?
- How Do I Check My Quotas?
- How Do I Increase My Quotas?
- How Do I Add a Disk?
- How Do I Connect the Desktop to a Local Printer?
- How Do I Connect the Desktop to a Network Printer?
- How Do I Do If the Desktop Fails to Connect to the AD?
- Can I Change the User Authentication Mode of the Desktop?
- How do I Enable LDAPS on the AD Server?
- How do I Export the Root Certificate of an LDAPS-enabled AD server?
- What If I Fail to Purchase a Desktop?
- How Do I Do If the Functions of Purchasing a Desktop, Creating a User, Creating a Policy, and Enabling the Internet are Unavailable?
- Can I Use Private Images to Purchase Desktops?
- How Many Private Images Can Be Created on Workspace at Most?
- What Are the Network Requirements for Logging In to Desktops?
- How Do I Do If My Desktop Cannot Access the Internet?
- How Do I Configure Workspace to Access the Internet?
- How Do I Configure Workspace to Access the Enterprise Intranet?
- How Do I Enable the Internet on Other Cloud Service Pages?
- How Do I Copy Files Between a Desktop and a Local Storage Device?
- What If I Lost the Administrator Password?
- How Does an Administrator Unlock an End User Account?
- How Do I Do If an End User Fails to Log In to a Desktop?
- How Do I Back Up and Restore a Desktop?
- How Do I Do If a Message Is Displayed Indicating Duplicate Policy Names During Policy Import?
- How Do I Do If a User Cannot Be Bound to a Client Using the Dynamic Verification Code of the Previously Bound MFA Device?
- How Do I Do If the Message "Insufficient permissions for the IAM account. Security Administrator permissions required." Is Displayed When I Enable an Agency?
- How Do I Do If a User Does Not Receive an Email for Creating a Desktop or Assigning a User?
- How Do I Add Resources to or Remove Resources from an Enterprise Project After Purchasing Workspace?
- Why Can't I Start a Pay-per-Use Cloud Desktop?
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FAQs for End Users
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Desktop Usage Issues
- How Do I Do If the Desktop Freezes?
- How Do I Do If the Disk Space Is Insufficient?
- How Do I Enter the CLI Mode?
- How Do I Do If My Desktop Cannot Connect to the Internet?
- Do Cloud Desktops Support Personalized Settings?
- How Do I Take a Screenshot?
- How Do I Do If the Printer Cannot Be Used?
- What If I Can't Use Network Printers on Workspace?
- How Do I Download the Software?
- How Do I Do If Data Disks of a Windows Desktop Cannot Be Found After Recomposing the System Disk?
- What Do I Do If I Cannot Copy Files Between a Desktop and a Local Storage Device?
- How Do I Do If the Desktop Screen Cannot Be Adapted?
- How Do I Do If I Cannot Receive an Email for Creating a Desktop or Assigning a User?
- How Do I Manually Configure Time Synchronization on a Windows Desktop?
- Do Not Disable the Following Ports on Desktops and Access Network
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Login Issues
- How Do I Do If I Forget the Password?
- What If the Account Is Locked?
- What Devices Can Be Used to Log In to a Desktop?
- What If I Fail to Log in to a Desktop?
- How Do I Do If I Cannot Pass Multi-Factor Authentication?
- How Do I Do If the System Displays a Message Indicating that the Login Fails Due to Policy Restrictions?
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OS Issues
- Can I Update the Desktop OS?
- What OSs Can Run on Workspace?
- Which Software Cannot Be Uninstalled?
- Which Files Cannot Be Deleted?
- Which Software Cannot Be Upgraded?
- Which Ports Cannot Be Deleted?
- Which Commands Cannot Be Executed?
- How Do I Query the System Information?
- Is There Any Help Document for OSs?
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Desktop Usage Issues
- Change History
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FAQs for Administrators
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User Guide (Application Streaming)
- Overview
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Administrator Operation Guide
- Operation Procedure
- Logging In to the Workspace Application Streaming Console
- Enabling the Service
- Creating a User
- Applications and Images
- Server Groups
- Application Groups
- User Management
- Policy Groups
- Monitoring Analysis
- OU Management
- Application Internet Access Management
- Upgrading Protocol Components
- Scheduled Tasks
- Storage
- Tenant Configuration
- Private Images
- Configuring Personalized Data
- Subscribing to an Event
- Permissions Management
- Configuring Common Functions
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FAQs
- What Is the Relationship Between Workspace Application Streaming and Workspace?
- What Types of Applications Can Be Published?
- What Can I Do If an Application Fails to Be Published?
- How Do I Deploy a Windows AD Server?
- How Do I Deploy an RD Licensing Server?
- How Do I Configure RDS Licensing and Security Policies?
- How Do I Create a User OU on the AD Server?
- How Do I Create a User Group on the AD Server?
- How Do I Create a User on the AD Server?
- How Do I Configure Network Connection Between Workspace Application Streaming and the Windows AD?
- How Do I Log in to an APS?
- How Do I Purchase the NAT and EIP Services to Enable Cloud Applications to Be Accessed Through the Internet?
- How Do I Check My Quotas?
- How Do I Increase My Quotas?
- How Do I Do If the Application Operation Page Has Black Borders and Cannot Be Moved?
- How Do I Do If an End User Fails to Log In to a Cloud Application?
- How Do I Reset a User Password?
- How Do I Do If I Fail to Add a Computer Back to the Domain?
- How Do I Add an ECS to the Domain of an APS?
- How Do I Use the GPO Group Policy to Make a Domain User Become a Local Administrator of a PC?
- How Do I Install Sandbox Software?
- How Do I Do If There Is No Sound or the Screen Is Frozen While There Is Sound When Using Google Chrome or Bilibili Player for Video Playback?
- How Do I Do If the Window Cannot Be Dragged When the Sandbox Application Is Started?
- RD License Server Fails to Be Added to the AD domain
- Error Code 6030/6047 Reported When Accessing a Shared Desktop Application
- File Resources on the APS Cannot Be Automatically Refreshed During Workspace Application Streaming Operations
- How Do I Update or Add an Application?
- How Do I Authorize an IAM User to Use Workspace Application Streaming?
- How Do I Calculate the Number of Concurrent Sessions of a Cloud Application?
- What If I Can't Open a Cloud Application?
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Terminal User Operation Guide
- Process
- Using an Application on a Soft Client
- Using an Application on a Thin Client
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FAQs
- How Do I Do If the Cloud Application Cannot Be Used?
- How Do I Do If I Cannot View Cloud Applications on Desktops?
- How Do I Do If I Forget the Password?
- How Do I Do If the Account is Locked?
- How Do I Do If I Fail to Log In to the Client?
- How Do I Enable a Local Storage Device to Copy Files to an APS?
- How Do I Recover Important Files and Documents from the Sandbox to the Local Computer?
- How Do I Delete a Sandbox?
- How Do I Remove the Yellow Border of an Application After the Sandbox Application Is Started?
- Change History
Show all
Creating an ECS
Scenario
This section describes how to create an ECS for subsequent ECS configuration and image creation.
Prerequisites
- You have obtained the username and password for logging in to the console.
- You have registered a private image using an ISO file. For details, see Registering a Private Image Using an ISO File.
Procedure
Creating an ECS
- Log in to the console.
- Click Service List. Under Compute, click Image Management Service.
The IMS console is displayed.
- Click Create ECS in the Operation column of the private image created in Registering a Private Image Using an ISO File.
- On the displayed page, configure the parameters in Table 1 and retain the default values for other parameters.
Table 1 ECS configuration Parameter
Description
Example
Flavor
Select the desired ECS flavor. For example, select s6.xlarge.2 for a common image. If the GPU image type is RTX, the value can be g5r.
s6.xlarge.2
VPC
Select the desired VPC.
fa_vpc
Subnet
Select the desired subnet.
subnet-fa
Name
The value can be customized.
WKS-desktop_temp
Enterprise Project
Select an enterprise project.
NOTE:
This parameter is mandatory if the enterprise project has been enabled.
default
- Click OK.
The created ECS is displayed in the ECS list on the ECS console.
Configuring a security group policy
- In the Service List, choose Networking > Virtual Private Cloud.
- In the navigation pane on the left, choose Access Control > Security Groups.
- In the upper right corner of the Security Groups page, click Create Security Group.
The page for creating a security group is displayed.
- Configure the parameters of a security group, as shown in Table 2.
Table 2 Security group configuration Parameter
Description
Example
Name
The value can be customized.
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Enterprise Project
Use the enterprise project selected in 4.
NOTE:
This parameter is mandatory if the enterprise project has been enabled.
default
Template
- General-purpose web server: allows all inbound ICMP traffic and inbound traffic on ports 22, 80, 443, and 3389. This template applies to ECS for remote login, public network ping, and website services.
- All ports open: allows inbound traffic on all ports. Note that this poses security risks.
- Fast-add rule: You can select common protocols and ports to quickly add inbound rules. If you do not select any protocols or ports, all of them will be closed. You can add or modify security group rules as required after a security group is created.
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- Locate the row that contains the security group created in 9, and click Manage Rules. On the Inbound Rules tab, click Add Rule. In the displayed dialog box, set Protocol & Port, as shown in Table 3.
- Locate the row that contains the security group created in 9, and click Manage Instances.
- On the Associated Instances page, click Add on the Servers tab.
- Select ECS, select the ECS created in 4, and click OK.
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