Help Center/ My Account/ User Guide/ Real-Name Authentication/ Enterprise Real-Name Re-authentication/ Enterprise Account Change Process
Updated on 2026-05-22 GMT+08:00
View PDF

Enterprise Account Change Process

You can change your enterprise entity or name through re-authentication. The following figure illustrates the re-authentication process.

  • The original real-name authentication information is still valid until the re-authentication request is approved.
  • Any outstanding balances generated and new resources purchased during the period from the time when the request is submitted to the time when the request is approved belong to the new enterprise entity.
  • Any outstanding balances generated and new resources purchased during the period from the time when the request is submitted to the time when the request is rejected belong to the original enterprise entity.
  • Re-authentication of an enterprise master account or member account has the following restrictions:
    • If the master account has invited another account for association but the invitation has not been accepted, neither of the accounts can be re-authenticated.
    • If the master and member accounts have completed real-name authentication using the same enterprise information, only the master account can be re-authenticated. The master account's new authentication information will be automatically synchronized to the member account.