Help Center/ My Account/ User Guide/ Real-Name Authentication/ Individual Real-Name Authentication/ Certificate Prerequisites

Updated on 2022-09-27 GMT+08:00

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Certificate Prerequisites

Your certificate must be valid.
The photo on the certificate must be clearly visible.
The name and certificate number you entered must match the certificate.
Upload a photo of you holding your individual certificate showing the front side.
- All of the information on the certificate must be clearly visible.
- Your face and arms must be clearly visible, with no headwear. Preferably, no make-up should be worn.
- Upload an original, unmodified photo.
Supported file formats include JPG, JPEG, BMP, PNG, and PDF. Each file must not exceed 10 MB.
Each certificate number can be used to authenticate a maximum of three accounts.

Parent topic: Individual Real-Name Authentication

Previous topic: Getting Authenticated

Next topic: Enterprise Real-Name Authentication

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