Help Center/ Elastic Cloud Server/ Troubleshooting/ Self-diagnosis of Faulty GPU-accelerated ECSs/ How Do I Troubleshoot a Faulty GPU-accelerated ECS?
Updated on 2026-03-23 GMT+08:00
How Do I Troubleshoot a Faulty GPU-accelerated ECS?
Figure 1 shows the troubleshooting process for faulty GPU-accelerated ECSs. The operations are as follows:
- : Configure alarm rules on the Cloud Eye console for GPU-accelerated ECSs, so that notifications will be sent to you when there is a fault.
- Fault Information Collection: Perform one-click fault information collection using the GPU fault information collection script or run commands to collect fault information by referring to Fault Information Collection.
- What Types of GPU-accelerated ECS Faults Are There: Identify the fault type in the fault classification list based on the error information.
- Self-recovery from Non-hardware Faults: Locate and rectify this type of issues according to the guidance.
- Fault Diagnosis and Handling of Graphics Cards: Contact technical support after confirming the problem according to the guidance.
- : If the fault persists, submit a service ticket.
Parent topic: Self-diagnosis of Faulty GPU-accelerated ECSs
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