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Support Plans
Support Plans
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Service Overview
- What Are Support Plans?
- Specifications
- Service Catalog
- Service Scope
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Service Content
- Self Service
- Non-Technical Support
- Technical Support
- Case Severity and Response Time
- Best Practices
- Notifications
- Service Ticket Management APIs
- Third-Party Software Support
- Architecture Support
- Launch Support
- Availability Check
- Resource Monitoring and Optimization
- Proactive Guidance
- Operations Support
- Support Channels
- Billing
- price
- User Guide
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FAQs
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General
- Can a Support Plan Be Shared Among Multiple Users?
- What Does a Support Plan Provide?
- How Do I Submit a Problem?
- How Long Does It Take to Get a Response?
- How Long Does It Take to Solve My Problem?
- What Languages Are Supported for the Support Plan?
- Can I Obtain Professional Services Such As Cloud Migration Free of Charge After Purchasing an Enterprise Support Plan?
- Billing
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General
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How Is the Support Plan Billed?
Updated on 2023-03-24 GMT+08:00
HUAWEI CLOUD support plans are charged by calendar month. By default, the resources purchased at HUAWEI CLOUD (European) are delivered with the Basic Support Plan. Higher level support plans need to be purchased based on the following price details:
For details, see Product Pricing Details. You can use the price calculator to quickly calculate an estimated price of a support plan with your desired specifications.
Parent topic: Billing
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