Updated on 2022-09-14 GMT+08:00
What Does a Support Plan Provide?
Solutions to HUAWEI CLOUD account, billing, and quota adjustment issues.
Advice on the use of HUAWEI CLOUD technologies, products, and solutions.
Best practices in using HUAWEI CLOUD technologies, products, and solutions.
Assistance in troubleshooting when using HUAWEI CLOUD products.
Advice and troubleshooting assistance when using HUAWEI CLOUD APIs and SDKs.
Guidance on and assistance with third-party software configuration when using HUAWEI CLOUD products.
Parent topic: General
General FAQs
- Can a Support Plan Be Shared Among Multiple Users?
- What Does a Support Plan Provide?
- How Do I Submit a Problem?
- How Long Does It Take to Get a Response?
- How Long Does It Take to Solve My Problem?
- What Languages Are Supported for the Support Plan?
- Can I Obtain Professional Services Such As Cloud Migration Free of Charge After Purchasing an Enterprise Support Plan?
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