Help Center> KooGallery> Seller Guide> FAQs> Billing and Settlement> Why Is the Bill for a Transaction Conducted in This Month Not Generated in the Next Month?
Updated on 2023-12-27 GMT+08:00
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Why Is the Bill for a Transaction Conducted in This Month Not Generated in the Next Month?

  • The order of the transaction is a renewal order. Bills are generated based on the effective time of the order. For example, if an order takes effect in January 2020, the bill is generated in the next month, that is, February 2020.
  • The transaction involves a license or professional service, and the service flow is not completed.

    Service flows of licenses and professional services are supervised by Huawei Cloud KooGallery. If the service flow of an order is not completed, Huawei Cloud will not generate a bill for you, and the payment of the order will not be settled to you. For a transaction whose service status is Completed, a bill will be generated for the transaction before the eighth day of the next month. If this day falls on a holiday, the bill generation will be postponed to the next business day after the holiday. After you confirm the bill, KooGallery will remit the payment to you.

Parent topic: Billing and Settlement