Querying Transaction Details

Updated on 2022-12-02 GMT+08:00

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You can view the transaction details of the last month after the seventh day of each month.

You have completed the business information certification. For details, see Certifying Business Information.

Go to the Seller Console.
Choose Transaction Management > Transaction Details in the navigation pane.

The Transaction Details page is displayed.
Set the search criteria to search for the target order.
Click on the left of the target order to view its bill details.
Click View Bill in the Operation column. The bill details page is displayed.

NOTE:

By default, the system generates bills on the seventh day of each month for transactions that meet bill generation requirements.
You can view the transaction details of the last month after bills for the transactions are generated.
The bill status Billed indicates that a bill has been generated for an order. You can check the bill details or settlement progress on the Bills page.

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The bill status Unbilled indicates that no bill has been generated for an order because the order does not meet bill generation requirements. For example, the order is delivered offline and its service supervision process is not completed, the customer has not paid the used credit, or the bill generation date has not arrived.

Parent topic: Transaction Details Management