Why Can't My Device Be Connected to LINK?

The possible causes are as follows:

• Device information not configured

  On the device, check whether the connection address, connection port, client ID, username, and password are correct.

• Device disabled

  Check the device status on ROMA Connect. A disabled device cannot be connected to LINK. To connect the device to LINK, change the device status from Disabled to Enabled.

• Instance public access not enabled

  Enable public access on ROMA Connect. For details, see Viewing Details of an Instance.

• No EIP bound to the instance

  On ROMA Connect, check whether an EIP has been bound to the instance. Instances not bound with an EIP cannot be accessed through public networks.

• No port configured for the security group inbound rule

  On VPC, check whether a port is configured for the security group inbound rule. If no, devices cannot be accessed.