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Help Center/ Scalable File Service Turbo/ Billing/ Billing FAQ/ How Do I Check Whether the Subscriber Is in Arrears?

How Do I Check Whether the Subscriber Is in Arrears?

Updated on 2025-02-26 GMT+08:00

You can view the outstanding amount on the Billing Center page. If your account is in arrears, the system processes resources and fees in SFS Turbo according to the retention period rules. For more information, see Resource Suspension and Release. To prevent service suspension and resource release, repay arrears or top up in time.

Procedure

  1. Log in to the console.
  2. On the top menu bar, click Billing to go to the Billing Center.
  3. On the Overview page, you can view the outstanding amount of the current account.
  4. Top up your account to pay arrears if any.
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