Paying for Orders

Procedure

1. Go to the Unpaid Orders page.
2. You can enter an order No. to search for orders to be paid, or filter these orders by service type, order type, or order status.

   

3. Choose single payment or combined payment as needed.
   • Single payment: Click Pay for a desired order.

     

   • Combined payment: Select desired orders and click Combine Payments.

     

     

     • When you pay for one of the multiple orders generated for a combined package you bought, other orders for this combined package will also be displayed so that you can pay for them together. If some orders for the combined products are pending review, the other orders that have been reviewed cannot be paid, either. You can only pay after all orders have been reviewed.
     • When you select one of the multiple orders generated for a combined package for combined payment, other orders for this combined package will be automatically selected and a message saying "Other XX related orders have been automatically selected" will be displayed. If you unselect one of them, other related orders will be automatically unselected and a message saying "Other XX related orders have been automatically unselected" will be displayed. If some orders for the combined products are pending review, no order can be selected for combined payment.
     • A maximum of 30 orders can be selected for a combined payment.
     • When making a combined payment, the system checks the order status and will not pay the orders whose status has changed. The system will notify the customer of the status changes.
       1. If the status of some orders has changed, the system separately lists the orders that cannot be paid and the orders that will be paid.
       2. If the status of all orders has changed, the system prompts "Payment Not Allowed Because All Order Status Has Changed". The customer can click Back to My Orders to check the order details.
       3. When some orders are Pending approval, the system prompts "Once the following orders are approved, a notification will be sent to the phone number and email specified for your account, and then you will be able to pay for your orders. " A list of the orders waiting for approval will be displayed.

4. Select discounts and a payment method, and click Pay.

   

   

   If you place an order in which the product overlaps with that in the standard sales contract, the following message will be displayed before you pay for the order: "Please verify that this order is independent of the contract. Otherwise, you cannot make the payment."

   • Savings include discounts and coupons. For details about how to use the discounts and coupons, see How Do I Use Discounts and Coupons When Paying for an Order?.
   • Payment methods include Pay online and Monthly Settlement.
     1. Pay online: Select Pay online and click Go to Online Payment to go to the checkout page. Enter the credit card information, and click PAY NOW.

        

        

        Only credit cards of the and types can be used for payment. Debit cards, prepaid cards, virtual cards, and gift cards cannot be used.

     2. Monthly Settlement: If you select this method, the expenditures will be accumulated in the monthly bill. You need to pay for them after the bill is generated.

        

        

        • If you are a postpaid customer with monthly settlement enabled, you can select Monthly Settlement when placing an order. After the bill is generated on the third day of the following month, the payment will be automatically made from your credit card balance. For details about monthly settlement, see Monthly Settlement.
        • With the post payment, you can use Huawei Cloud services first and pay for them later. For details about postpayment, see How Do I Obtain the Qualification for Post Payment? and Payment and Repayment.