Help Center/ Workspace/ User Guide (Application Streaming)/ Administrator Operation Guide/ FAQs/ Error Code 6030/6047 Reported When Accessing a Shared Desktop Application
Updated on 2024-07-31 GMT+08:00
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Error Code 6030/6047 Reported When Accessing a Shared Desktop Application

Scenarios

Error code 6030 or 6047 is reported when accessing a shared desktop application.

The administrator checks whether the server is in the Ready status and whether the user has active sessions after logging in to the server using the VNC/RDP.

Procedure

  1. Use the problematic account to log in to the server through the VNC or RDP and log out of the session, or restart the server.
  2. Log in to the server again.
Parent topic: FAQs