What Is the Validity Period Before Paying for a Renewal?
If a yearly/monthly subscription has expired and has not been renewed, the account is considered to be in arrears because of failed payment attempts or because of an overdue bill, the resource will enter a grace period. If the outstanding fees are still not paid off when the grace period ends, the resource enters a retention period. During the retention period, the resource service is suspended. If the outstanding fees are still not paid off when the retention period ends, the resource will be released and data stored on the resource will be permanently deleted.
- If yearly/monthly resources have expired and not renewed, or if an account is in arrears or there is an overdue bill because of an insufficient account balance, Huawei Cloud provides a period of time to renew the resource subscription or pay off the outstanding fees. During this period, you can still use the resource but cannot purchase new cloud services. The grace period for Huawei Cloud (Europe) is 15 days long.
- Retention period: If a resource is not paid for of if there are still outstanding fees when a grace period ends, the resource enters a retention period. During this period, the resource cannot be accessed, but data stored using the resource will be retained. The retention period for Huawei Cloud (Europe) is 15 days long.
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