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Help Center/ GaussDB(DWS)/ FAQs/ Billing/ Why Is the Purchase Button Unavailable When I Create a Cluster?

Why Is the Purchase Button Unavailable When I Create a Cluster?

Updated on 2023-04-26 GMT+08:00

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The possible causes for unavailable purchase button during cluster creation are as follows:

The flavor to be purchased could be sold out, or the region does not have such a flavor.
Solution: Before purchasing, check whether the flavor is available in the region, or purchase a package after the cluster is created. After the package, the package is automatically associated with the cluster.
The account could be in arrears or restricted, so new resources cannot be created.
Solution: If your balance is insufficient, top up the account to write off the overdue amount.

Parent topic: Billing

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