How Do I Obtain Debug Logs of the Agent?

Procedure

1. Locate and modify the Agent log configuration file. Change info to debug in the <ces> and <ces_new> sections. If there is only one of the <ces> or the <ces_new> sections, you only need to modify one section.
   • Linux: /usr/local/uniagent/extension/install/telescope/bin/logs_config.xml
   • Windows: C:\Program Files\uniagent\extension\install\telescope\bin\logs_config.xml

   

2. If the configuration file in 1 is not found, modify the other configuration file.
   • Linux: /usr/local/uniagent/extension/install/telescope/conf/logs.yaml
   • Windows: C:\Program Files\uniagent\extension\install\telescope\conf\logs.yaml

   

3. Restart the Agent by referring to Managing the Agent.
4. After obtaining the debug logs, restore the modified configurations and restart the Agent by referring to Managing the Agent.