Help Center/ Partner Center/ FAQs/ Partner Organization Management/ Dedicated Personnel/ What Should I Do If I Get a Message Saying No Account Information Is Found After Failing to Invite a Member to Associate Their HUAWEI ID with the Partner Account?

Updated on 2025-08-19 GMT+08:00

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What Should I Do If I Get a Message Saying No Account Information Is Found After Failing to Invite a Member to Associate Their HUAWEI ID with the Partner Account?

(1) Make sure your account is on the correct website (Chinese mainland website/international website/European website) to prevent inviting accounts from different websites. Each website manages its accounts separately.

(2) You can only invite Huawei Cloud individual accounts. Enterprise accounts or IAM users cannot be invited.

(3) Check whether the entered account name is a Huawei Cloud tenant name. You can log in to the individual account and go to My Account to verify the account name. If the Huawei Cloud account name is different from the Huawei Cloud tenant name, enter the Huawei Cloud tenant name first.

Parent topic: Dedicated Personnel

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