Help Center/ Migration Center/ FAQs/ Resource Discovery/ What Do I Do If the Deep Collection Succeeds on a Source Server but Some Specifications Information Is Not Collected?
Updated on 2025-03-10 GMT+08:00
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What Do I Do If the Deep Collection Succeeds on a Source Server but Some Specifications Information Is Not Collected?

Symptom

After a deep collection was performed for a source server, some specifications information did not appear on the resource details page.

Possible Causes

The UNIX newline character is incorrect in the Linux collection script installed on the MgC Agent server. The Linux system uses LF as the newline character, but the installation script uses CR LF, which is the new character in the Windows system. The script could not be pushed to the source server during the collection.

Solution

  1. Uninstall the current MgC Agent and reinstall it.
  2. Launch a deep collection for the source server again.
Parent Topic: Resource Discovery