- What's New
- Product Bulletin
- Service Overview
- Billing
- Getting Started
-
User Guide
- Creating a User and Granting Permissions
- Granting Permissions on Associated Cloud Services
- Accessing HSS
- Checking the Dashboard
-
Asset Management
- Asset Management
- Server Fingerprints
- Container Fingerprints
- Server Management
-
Container Management
- Viewing the Container Node Protection Status
- Exporting the Container Node List
- Managing Local Images
- Managing SWR Private Images
- Managing SWR Shared Images
- Managing SWR Enterprise Edition Images
- Viewing Container Information
- Handling Unsafe Containers
- Uninstalling the Agent from a Cluster
- Disabling Protection for Container Edition
- Protection Quota Management
- Risk Management
- Server Protection
-
Container Protection
-
Container Firewalls
- Container Firewall Overview
- Configuring a Network Defense Policy (for a Cluster Using the Container Tunnel Network Model)
- Configuring a Network Defense Policy (for a Cluster Using the VPC Tunnel Network Model)
- Configuring a Network Defense Policy (for a Cluster Using the Cloud Native Network 2.0 Model)
- Container Cluster Protection
-
Container Firewalls
- Detection and Response
- Security Operations
- Installation and Configuration on Servers
- Installation and Configuration on Containers
- Plug-in Settings
- Audit
- Monitoring
- Permissions Management
-
Best Practices
-
Suggestions on How to Fix Official Disclosed Vulnerabilities Provided by HSS
- Git Credential Disclosure Vulnerability (CVE-2020-5260)
- SaltStack Remote Command Execution Vulnerabilities (CVE-2020-11651 and CVE-2020-11652)
- OpenSSL High-risk Vulnerability (CVE-2020-1967)
- Adobe Font Manager Library Remote Code Execution Vulnerability (CVE-2020-1020/CVE-2020-0938)
- Windows Kernel Elevation of Privilege Vulnerability (CVE-2020-1027)
- Windows CryptoAPI Spoofing Vulnerability (CVE-2020-0601)
- Third-Party Servers Accessing HSS Through a Direct Connect and Proxy Servers
- Installing the HSS Agent Using CBH
- Using HSS to Improve Server Login Security
- Using HSS and CBR to Defend Against Ransomware
-
Suggestions on How to Fix Official Disclosed Vulnerabilities Provided by HSS
-
API Reference
- Before You Start
- Calling APIs
-
API Description
-
Asset Management
- Collecting Asset Statistics, Including Accounts, Ports, and Processes
- Querying the Account List
- Querying Open Port Statistics
- Querying the Process List
- Querying the Software List
- Querying Automatic Startup Item Information
- Querying the Server List of an Account
- Querying the Open Port List of a Single Server
- Querying the Server List of the Software
- Querying the Service List of Auto-Started Items
- Obtaining the Account Change History
- Obtaining the Historical Change Records of Software Information
- Obtaining the Historical Change Records of Auto-started Items
- Ransomware Prevention
-
Baseline Management
- Querying the Weak Password Detection Result List
- Querying the Password Complexity Policy Detection Report
- Querying the Result List of Server Security Configuration Check
- Querying the Check Result of a Security Configuration Item
- Querying the Checklist of a Security Configuration Item
- Querying the List of Affected Servers of a Security Configuration Item
- Querying the Report of a Check Item in a Security Configuration Check
- Quota Management
- Intrusion Detection
- Server Management
- Policy Management
- Vulnerability Management
- Web Tamper Protection
- Tag Management
-
Asset Management
- Appendixes
- Change History
-
FAQs
-
About HSS
- What Is Host Security?
- What Is Container Security?
- What Is Web Tamper Protection?
- What Are the Relationships Between Images, Containers, and Applications?
- How Do I Use HSS?
- Can HSS Protect Local IDC Servers?
- Is HSS in Conflict with Any Other Security Software?
- What Are the Differences Between HSS and WAF?
- Can HSS Be Used Across Accounts?
- What Is the HSS Agent?
- Can HSS Be Used Across Clouds?
- Can I Upgrade My HSS Edition?
- Can HSS Automatically Detect and Remove Viruses?
-
Agent
- Is the Agent in Conflict with Any Other Security Software?
- How Do I Uninstall the Agent?
- What Should I Do If Agent Installation Failed?
- How Do I Fix an Abnormal Agent?
- What Is the Default Agent Installation Path?
- How Many CPU and Memory Resources Are Occupied by the Agent When It Performs Scans?
- Do Different HSS Editions Share the Same Agent?
- How Do I View Servers Where No Agents Have Been Installed?
- What Resources Will Be Accessed by the Agent After It Is Installed on a Server?
- How Do I Use Images to Install Agents in Batches?
- What Do I Do If I Cannot Access the Download Link of the Windows Or Linux Agent?
- What Do I Do If Agent Upgrade Fails and the Message "File replacement failed" Is Displayed?
-
Vulnerability Management
- How Do I Fix Vulnerabilities?
- What Do I Do If an Alarm Still Exists After I Fixed a Vulnerability?
- Why a Server Displayed in Vulnerability Information Does Not Exist?
- Do I Need to Restart a Server After Its Vulnerabilities Are Fixed?
- Can I Check the Vulnerability and Baseline Fix History on HSS?
- What Do I Do If Vulnerability Fix Failed?
- Why Can't I Select a Server During Manual Vulnerability Scanning or Batch Vulnerability Fixing?
- What Do I Do If a Vulnerability Scan Fails?
-
Detection & Response
- How Do I View and Handle HSS Alarm Notifications?
- What Do I Do If My Servers Are Subjected to a Mining Attack?
- Why a Process Is Still Isolated After It Was Whitelisted?
- Why an Attack Is Not Detected by HSS?
- Can I Unblock an IP Address Blocked by HSS, and How?
- Why a Blocked IP Address Is Automatically Unblocked?
- How Often Is Malware Scan and Removal?
- What Do I Do If an IP Address Is Blocked by HSS?
- How Do I Defend Against Ransomware Attacks?
- How Do I Add High-risk Command Execution Alarms to the Whitelist?
- Why Doesn't HSS Generate Alarms for Some Web Shell Files?
- Abnormal Logins
-
Brute-force Attack Defense
- How Does HSS Intercept Brute Force Attacks?
- How Do I Handle a Brute-force Attack Alarm?
- How Do I Defend Against Brute-force Attacks?
- How Do I Unblock an IP Address?
- What Do I Do If HSS Frequently Reports Brute-force Alarms?
- What Do I Do If a Huawei Cloud IP Address Trigger a Brute-force Attack Alarm?
- What Do I Do If the Port in Brute-force Attack Records Is Not Updated?
-
Baseline Inspection
- Why Are Weak Password Alarms Generated After the Weak Password Detection Policy Is Disabled?
- How Do I Install a PAM and Set a Proper Password Complexity Policy in a Linux OS?
- How Do I Set a Proper Password Complexity Policy in a Windows OS?
- How Do I Handle Unsafe Configurations?
- How Do I View Configuration Check Reports?
- How Do I Handle a Weak Password Alarm?
- How Do I Set a Secure Password?
-
Web Tamper Protection
- Why Do I Need to Add a Protected Directory?
- How Do I Modify a Protected Directory?
- What Should I Do If WTP Cannot Be Enabled?
- How Do I Modify a File After WTP Is Enabled?
- What Can I Do If I Enabled Dynamic WTP But Its Status Is Enabled but not in effect?
- What Are the Differences Between the Web Tamper Protection Functions of HSS and WAF?
-
Container Security
- How Do I Disable Node Protection?
- How Do I Enable Node Protection?
- How Do I Enable the API Server Audit for an On-Premises Kubernetes Container?
- What Do I Do If the Container Cluster Protection Plug-in Fails to Be Uninstalled?
- What Do I Do If the Cluster Connection Component (ANP-Agent) Failed to Be Deployed?
- What Do I Do If Cluster Permissions Are Abnormal?
- Ransomware Prevention
-
Security Configurations
- How Do I Clear the SSH Login IP Address Whitelist Configured in HSS?
- What Can I Do If I Cannot Remotely Log In to a Server via SSH?
- How Do I Use 2FA?
- What Do I Do If I Cannot Enable 2FA?
- Why Can't I Receive a Verification Code After 2FA Is Enabled?
- Why Does My Login Fail After I Enable 2FA?
- How Do I Add a Mobile Number or Email Address for 2FA?
- If I Choose to Use Verification Code for 2FA, How Do I Get the Code?
- Will I Be Billed for Alarm Notifications and SMS?
- Why No Topics Are Available for Me to Choose When I Configure Alarm Notifications?
- Can I Disable HSS Alarm Notifications?
- How Do I Modify Alarm Notification Items?
- How Do I Disable the SELinux Firewall?
-
Protection Quota
- How Do I Extend the Validity Period of HSS Quotas?
- How Do I Filter Unprotected Servers?
- Why Can't I Find the Servers I Purchased on the Console?
- What Do I Do If My Quotas Are Insufficient and I Failed to Enable Protection?
- How Do I Allocate My Quota?
- If I Change the OS of a Protected Server, Does It Affect My HSS Quota?
- Why Doesn't an HSS Edition Take Effect After Purchase?
- How Do I Change the Protection Quota Edition Bound to a Server?
-
Others
- How Do I Use the Windows Remote Desktop Connection Tool to Connect to a Windows Server?
- How Do I Check HSS Log Files?
- How Do I Enable Logging for Login Failures?
- How Do I Clear an Alarm on Critical File Changes?
- Is HSS Available as Offline Software?
- Why Can't I View All Projects in the Enterprise Project Drop-down List?
- How Do I Enable or Disable HSS Self-Protection?
- What Do I Do If Windows Self-Protection Cannot Be Disabled?
- Why Is a Deleted ECS Still Displayed in the HSS Server List?
-
About HSS
What Do I Do If a Vulnerability Scan Fails?
If a vulnerability scan fails on the HSS console, rectify the fault by following the instructions provided in this section.
Viewing the Cause of a Vulnerability Scan Failure
- Log in to the management console.
- In the upper left corner of the page, select a region, click
, and choose Security & Compliance > HSS.
- In the navigation pane, choose Risk Management > Vulnerabilities.
NOTE:
If your servers are managed by enterprise projects, you can select an enterprise project to view or operate the asset and scan information.
- In the upper right corner of the Vulnerabilities page, click Manage Task.
- Click the Scan Tasks tab to view vulnerability scan results.
: The number displayed next to this icon indicates the number of servers that are successfully scanned.
: The number displayed next to this icon indicates the number of servers that failed to be scanned.
- Click the
icon. In the Scan Failures dialog box, view the server information and the failure cause.
You can handle the vulnerability scan failure based on the failure cause. For details, see Vulnerability Scan Failure Causes and Solutions.
Vulnerability Scan Failure Causes and Solutions
Failure Cause |
Solution |
---|---|
Scan timed out. |
Perform the following operations to restart the agent and scan for vulnerabilities again:
If the scan still fails, choose Service Tickets > Create Service Ticket in the upper right corner of the Huawei Cloud management console to contact technical support. |
Agent is in silent or no-load mode. |
|
The agent version is too early. |
Upgrade the agent to the latest version and scan for vulnerabilities again. |
Asset discovery policy disabled. |
Choose Security Operations > Policies, select the policy group that the server belongs to, and check whether the Asset Discovery policy is enabled. If the policy is not enabled, enable it, wait for 10 minutes, and scan for vulnerabilities again. If the policy is enabled but the scan still fails, choose Service Tickets > Create Service Ticket in the upper right corner of the Huawei Cloud management console to contact technical support. |
Failed to execute some detection scripts. |
Choose Service Tickets > Create Service Ticket in the upper right corner of the Huawei Cloud management console to contact technical support. |
Failed to deliver the scan command. |
Try scanning for vulnerabilities again. If the scan still fails after multiple attempts, choose Service Tickets > Create Service Ticket in the upper right corner of the Huawei Cloud management console to contact technical support. |
The scan command was lost. |
|
Failed to obtain agent information. |
|
Failed to detect vulnerabilities. |
|
Failed to update vulnerability data. |
|
Failed to update part of vulnerability data. |
|
Failed to load the vulnerability database. |
|
The agent did not report the file list. |
|
Failed to obtain the vulnerability scan status. |
Feedback
Was this page helpful?
Provide feedbackThank you very much for your feedback. We will continue working to improve the documentation.