Updated on 2024-07-31 GMT+08:00

What If I Can't Open a Cloud Application?

Scenarios

End users cannot open a cloud application on the client (a message is displayed indicating that a file is missing or the path is incorrect). However, the cloud application can be opened using VNC or on the APS. The administrator needs to modify the application path in Command Parameter of the application on the console.

  • The administrator modifies Command Parameter of the application that cannot be opened, and integrates the files or parameters that are needed to start the application on the APS into Command Parameter of the application on the console.

    Example: SPECviewperf 13.0.

    Right-click the software and choose Properties from the shortcut menu to view Target location and Start in of the software.

    Target location: C:\SPEC\SPECgpc\SPECviewperf13\gui\nw.exe vp13bench

    Start in: C:\SPEC\SPECgpc\SPECviewperf13

    The command parameter to be added for the cloud application is the parameter following the Start in + Target location. An example is C:\SPEC\SPECgpc\SPECviewperf13\vp13bench.

  • The configuration parameters vary with software products.

Procedure

  1. Log in to the Workspace Application Streaming console as an administrator.
  2. In the navigation pane, choose Application Groups. The Application Groups is displayed.
  3. Click an application group name. The application group details page is displayed.
  4. Click Edit in the Operation column of the application that cannot be opened. The Modify Application page is displayed.
  5. Integrate the files or parameters that are needed to start the application into Command Parameter of the application on the console.
  6. Click OK.