Help Center/ Bare Metal Server/ Troubleshooting/ What Do I Do If I Cannot Log In to My BMS or the BMS EVS Disk Is Lost After the BMS Is Started or Restarted?

Updated on 2022-09-15 GMT+08:00

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What Do I Do If I Cannot Log In to My BMS or the BMS EVS Disk Is Lost After the BMS Is Started or Restarted?

Symptom

After a BMS is started or restarted, the user cannot log in to the BMS or the BMS EVS disk is lost.

Possible Causes

The BMS cannot obtain the IP address or the EVS disk cannot be attached to the BMS because packet loss caused by network congestion occurs.

Solution

Restart the BMS. If the fault still persists after you have restarted the BMS for several times, contact the operation administrator.

Next topic: What Do I Do If a Key Pair Created Using PuTTYgen Cannot Be Imported to the Management Console?

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