Instance Freezing, Release, Deletion, and Unsubscription

Why Are My GeminiDB Redis Instances Released?

If your subscriptions have expired but not been renewed, or you are in arrears due to insufficient balance, your instances enter a grace period. If you do not renew the subscriptions or top up your account after the grace period expires, your instances will enter a retention period and become unavailable. If you still do not renew them or top up your account after the retention period ends, your instances will be released and your data stored will be deleted.

Why Are My GeminiDB Redis Instances Frozen?

Your instances may be frozen for a variety of reasons. The most common reason is that you are in arrears.

Can I Still Back Up Data If My Instances Are Frozen?

No. If your GeminiDB Redis instances are frozen because your account is in arrears, go to top up your account to unfreeze your instances and then back up instance data.

How Do I Unfreeze My Instances?

If your GeminiDB Redis instances are frozen because your account is in arrears, you can unfreeze them by renewing them or topping up your account. The frozen GeminiDB Redis instances can be renewed, released, or deleted. Yearly/Monthly instances that have expired cannot be unsubscribed from, while those that have not expired can be unsubscribed from.

What Impacts Does Instance Freezing, Unfreezing or Release Have on My Services?

• After an instance is frozen:
  • It cannot be accessed, and your services will be interrupted. For example, if a GeminiDB Redis instance is frozen, it cannot be connected.
  • No changes can be performed on it if it is a yearly/monthly instance.
  • It can be unsubscribed from or deleted manually.
• After it is unfrozen, you can connect to it again.
• Releasing an instance means deleting it. Before the deletion, GeminiDB Redis API determines whether to move the instance to the recycle bin based on the recycling policy you specified.

How Do I Renew My Instances?

After a yearly/monthly GeminiDB Redis instance expires, you can renew it on the Renewals page. For details, see Renewal Management.

Can My Instances Be Recovered After They Are Released or Unsubscribed From?

If your instance is moved to the recycle bin after being deleted, you can recover it from the recycle bin by referring to Recycling an Instance. If the recycling policy is not enabled, you cannot recover it.

When you unsubscribe from an instance, confirm the instance information carefully. If you have unsubscribed from an instance by mistake, purchase a new one.

How Do I Delete a GeminiDB Redis Instance?

• To delete a pay-per-use instance, see Deleting a Pay-per-Use Instance.
• To delete a yearly/monthly instance, see Unsubscribing from a Yearly/Monthly Instance.