Updated on 2025-09-26 GMT+08:00
Most Asked Questions
Product Consulting
- What Are the Differences Between GeminiDB Redis API, Open-Source Redis, and Other Open-Source Redis Cloud Services?
- How Is the Performance of GeminiDB Redis API Compared with Open-Source Redis?
- What Redis Versions and Commands Are Compatible with GeminiDB Redis API? Whether Application Code Needs to Be Refactored for Connecting to a Redis Client?
- Can Data Be Migrated from Open-Source Redis to GeminiDB Redis API? What Are the Precautions?
- Are Total Memory and Total Capacity of a GeminiDB Redis Instance the Same? What Is the Relationship Between Memory and Capacity?
- How Do I Select Proper Node Specifications and Node Quantity When Purchasing a GeminiDB Redis Instance?
- How Does GeminiDB Redis API Persist Data? Will Data Be Lost?
- What Is the Memory Eviction Policy of GeminiDB Redis API?
- Does GeminiDB Redis API Support Modules Such as a Bloom Filter?
Database Connection
- How Do I Connect to a GeminiDB Redis Instance?
- How Do I Use Multiple Node IP Addresses Provided by GeminiDB Redis API?
- How Does Load Balancing Work in GeminiDB Redis API?
- Can I Change the VPC of a GeminiDB Redis Instance?
- How Do I Access a GeminiDB Redis Instance from a Private Network?
- Do I Need to Enable Private Network Access Control for a Load Balancer After Setting a Security Group?
Database Usage
- Why Is the Key Not Returned Using Scan Match?
- How Do I Process Existing Data Shards After Migrating Workloads to GeminiDB Redis API?
- How Long Does It Take to Add GeminiDB Redis Nodes at the Same Time? What Are the Impacts on Services?
- What Are the Differences Between Online and Offline Specification Changes of GeminiDB Redis Nodes? How Long Will the Changes Take? What Are the Impacts on Services?
- Can I Download Backups of a GeminiDB Redis Instance to a Local PC and Restore Data Offline?
- What Is the Data Backup Mechanism of GeminiDB Redis API? What Are the Impacts on Services?
- Why Does the CPU Usage Remain High Despite Low Service Access Volume on a GeminiDB Redis Preferential Instance with 1 CPU and 2 Nodes?
- Why Does the Number of Keys Decrease and Then Become Normal on the Monitoring Panel on the GUI of GeminiDB Redis API?
- Why Is CPU Usage of GeminiDB Redis Instance Nodes Occasionally High?
- Which Commands Require Hashtags on GeminiDB Redis Cluster Instances?
- How Do I Resolve the Error "CROSSSLOT Keys in request don't hash to the same slot"?
- What Should I Do If "ERR unknown command sentinel" Is Displayed?
Backup and Restoration
Parent topic: FAQs
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