Help Center/ Domain Name Service/ FAQs/ Website Access Failures/ Why Can't I Access the Website Even Though the Domain Name Has Been Resolved?

Updated on 2023-12-18 GMT+08:00

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Why Can't I Access the Website Even Though the Domain Name Has Been Resolved?

Website access is performed at two necessary phases. Figure 1 shows process for accessing a website.

Figure 1 How DNS routes Internet traffic to a website

The process consists of two phases:

Phase 1: The DNS server translates the domain name into the IP address of the web server and returns the IP address to the client.
Phase 2: The client accesses the web server using the IP address, and the web server returns the desired content.

Parent topic: Website Access Failures

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