Help Center/ Direct Connect/ FAQs/ Related Console Operations/ How Do I Submit a Service Ticket?

Updated on 2024-10-23 GMT+08:00

View PDF

How Do I Submit a Service Ticket?

Log in to the management console.
In the upper right corner, choose Service Tickets > Create Service Ticket.
Choose More Products, and click Direct Connect under Network.
Select the service ticket type.

When you submit a service ticket, selecting a ticket type can accelerate problem handling.
Figure 1 Ticket types

Parent topic: Related Console Operations

Feedback

Was this page helpful?

Helpful Not helpful

Provide feedback

Thank you very much for your feedback. We will continue working to improve the documentation.

The system is busy. Please try again later.

Which of the following issues have you encountered?

Content is inconsistent with the product UI

Unclear descriptions

Lack of examples or code

Incorrect steps

Can't find what I need

Lack of best practices

Feedback (optional)

0/500

Select at least one type of issue, and enter your comments or suggestions.

Enter a maximum of 500 characters.

Submit Cancel