Help Center/
Billing Center/
FAQs/
Renewals/
Can Frozen Resources Be Unsubscribed from, Released, or Deleted?
Updated on 2023-07-20 GMT+08:00
Can Frozen Resources Be Unsubscribed from, Released, or Deleted?
Resources can be frozen because of overdue accounts, violation against regulations, or public security reasons.
- You can renew, release, delete, or unsubscribe from the resources frozen due to overdue accounts but cannot unsubscribe from such expired yearly/monthly services.
- You can renew, release, delete, or unsubscribe from the resources frozen due to violation against regulations but cannot unsubscribe from such expired yearly/monthly services. Pay-per-use services will not be charged after being frozen.
- You can only renew the services frozen due to public security reasons. Pay-per-use services will not be charged after being frozen. Yearly/monthly services frozen due to public security reasons are still displayed on the unsubscription management page but they cannot be unsubscribed from.
Parent topic: Renewals
Feedback
Was this page helpful?
Provide feedbackThank you very much for your feedback. We will continue working to improve the documentation.
The system is busy. Please try again later.