Help Center/ Application Operations Management/ FAQs (2.0)/ Collection Management/ Why Is an Installed ICAgent Displayed as "Abnormal" on the UniAgents Page?
Updated on 2025-08-29 GMT+08:00
Why Is an Installed ICAgent Displayed as "Abnormal" on the UniAgents Page?
Symptom
An installed ICAgent is displayed as "Abnormal" on the UniAgents page.
Possible Causes
The AK/SK are incorrect, or no agency is set.
Solution
Obtain an AK/SK and install the ICAgent again. For details, see How Do I Install ICAgent by Creating an Agency?
Parent topic: Collection Management
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